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Larry Waldrop
5 followers|4,684 views
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Have him in circles
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Have him in circles
5 people
Deb Pannell's profile photo
Ashkon Razavi's profile photo
George Drenidis's profile photo
Josh Reagan's profile photo
Jonathan Young's profile photo
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  • 2048
I had Duck's service for 2 years and got great help from their waste management crew on the trucks. They were always helpful when I was running late getting my bin out and were very courteous. I switched companies due to a better offer and regretted my decision because I didn't like taking money from a "family" business. When I called six months later to reinstate my account with Duck's, I was told that my account had been turned over to collections for $4.13, for which I had never received a bill. (I had even called and requested that my last bill be sent to me so I could pay them. When none arrived, I assumed the account had been zeroed out.) The person I spoke to said they were the person in charge of said situation and they would fix it if I reinstated my account; otherwise, I was on my own. I had never even heard from the collections agency and had to contact them myself to get my credit fixed. Duck's lost a customer over $4.13. That's just plain bad business.
• • •
Public - a year ago
reviewed a year ago
1 review
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