Verde Energy is a Connecticut-based energy trading company that seeks to enroll residential electric utility customers into designating them as the wholesale supplier for their residential electric service. Verde Energy is one of several such competing companies that call up prospective customers, seeking to switch them from their existing electric utility plan to an alternate plan through energy trading companies like Verde Energy.
Last Friday, I received one such call (a live call, not a robocall), during which time I spoke to three customer service agents in Atlanta. The first one, Jeremy, could not answer my basic questions, so he handed me off to his supervisor, Kim, who similarly could not answer my questions.
Finally, I spoke to the Enrollment Manager, Andrew Houck, who told me no one had ever asked the kind of questions I had posed to him. And then he sent me an E-Mail brochure.
In the link below you will find my response to Andrew Houck, along with his original solicitation message to me.
Understanding and Responding to Verde Energy
Need cheering up? I think this will do the trick.
- Knox College, IllinoisEconomics, 1972 - 1976
- Wheaton CollegeCommunications, 1983 - 1985
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