Always very professional, polite , clean and they get the job done . Always on time also. The only negative I have is some quotes I have gotten and previous work done: it is expensive but I stick with the company because so far I have only had positive experiences. I have not had to have any work redone, they get it done right the first time. So far all experiences I have had are good one so I would recommend B.F.
Always on time and professional. This time the plumber had a young person wh really taking his time with the younger person and being very clear and specific.o seemed like an apprentice with him. It is good to see that. It's not something that I see often, and it is so important. The plumber seemed to be
The service is great and the technicians are excellent, very professional. My only hesitation to recommend is the cost as it is costly but so far the value is definitely there. I have been pleased with the work completed.
Marc was very pleasant and easy to work with. The first time didn't solve the leak. However, after I called, Marc came out right the next morning and fixed it. That's great customer service. I like Benjamin Franklin. Probably the company of choice for other matters in the future.
Prompt service. When I stressed that the situation could not wait, a technician was sent as soon as possible. The work was done efficiently and neatly. I would have had probable water damage to my basement if it was not taken care of as soon as possible.
From the call to make the appointment with I believe her name was Joanne(if it wasn't I'm sorry]but very professional and pleasant to talk to. The competency of Barry the plumber. Also how everything was cleaned up afterwards. I was very satisfied with the job. Thank you