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Stitch Master
Banner Store
Today 9:00 am – 6:00 pm
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6828 San Pedro Ave San Antonio, TX 78216
6828 San Pedro AveUSTXSan Antonio78216
(210) 592-9770stitchmastertx.com
Banner Store, Screen Printer
Banner Store
Screen Printer
Embroidery Shop
Neon Sign Shop
Uniform Store
Today 9:00 am – 6:00 pm
Monday 9:00 am – 6:00 pmTuesday 9:00 am – 6:00 pmWednesday 9:00 am – 6:00 pmThursday 9:00 am – 6:00 pmFriday 9:00 am – 6:00 pmSaturday 10:00 am – 2:00 pmSunday Closed
San Antonio Screen Printing and Embroidery experts providing high-quality results for low prices. We can get you noticed through our promotional products, signs, banners, car wraps, etc.
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Review Summary
2.6
10 reviews
5 star
3 reviews
4 star
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2 star
2 reviews
1 star
5 reviews
People talk about logo embroidery, embroidery business, turnaround, promotional products and car wraps
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Stephanie Herrera
reviewed a week ago
Don't order through this place!!! I needed uniforms ASAP and came across this place. I had an a small order for 11 tball uniforms. I was quoted a reasonable price. Balta promised turnaround time to be a week since the order was so small. The day I went in to place the order Bata realized he quoted me a discontinued jersey. That should have been my first clue. After selecting an available jersey we placed our order. That was on March 18, 2014. The promise date to have all uniforms in and printed was March 24,2014. The 24th came and went. So then the uniforms were promised to me on the 25th, then on the 26th, and then 100% promised on the 27th. No uniforms. I called Bata on the 28th and told him our first game was that day. He said he was just finishing up a couple of the last jerseys that he was printing. He said he would call me in 2 hours when they were done so I could swing by to pick them up. 2 hours came and no phone call. I drove down there and Bata was surprised. When I got there he said they were behind and the last of the jerseys weren't ready. So I asked to see a jersey. He brings me out a blank jersey. It was the jersey I ordered, so he was actually capable of ordering the correct piece but I told him, Let me see a printed jersey. One that was complete. He looked at me and said they've been so far behind that he didn't have time to print any jerseys. I told him that wasn't what he had originally told me. He had told me he only had a couple of the jerseys left to print. He said he never said that. So I showed him an email that he sent to me stating that. He said he didn't mean that he only had a couple left. He said he had a couple of orders before mine left to be completed and then he could start on my order. I told him to refund my money for everything but the blank sets and to give me the unprinted uniform. Surprising he actually had the uniform set, he just had not printed our logo, names, and numbers on them. This place is ridiculous. The previous comments are true!!! This place should not be in business. They are rude, and liars. If you can't complete an 11 set, basic uniform order then you shouldn't have a business. If you want good Uniforms, good prices and ETA dates that are actually honored and kept, then go to Frank's on S. Presa. He's a man of his word. I learned about Frank's, a little too late. Stitch Master is a joke. Don't waste your time or money. It's a business full of idiots and liars. If they offer a 5% discount for feedback then good news must not come often for them!!!!
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Jason DeReese
reviewed a year ago
I tried working with this company on more than one occasion and had nothing but excuses. After the first time I got the run around, I gave them the benift of the doubt because of the price and tried using them again. They kept telling me tomarrow then Monday, then tomarrow. They lost my shirts so I told them to just keep them. There was no offer made to make things right. I also lost the customer that I sent over to them. At first, I thought they did not want to business with me because I am in the SIgn Industry, but after reading the other reviews at least I know they treat people equal with their interestingly bad customer service. If you decide to use them, order at your own risk, you've been warned!
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A Google User
reviewed 2 years ago
Don't waste your time coming here...I'm a fool for giving them 3 chances. My 1st t-shirt order was totaling screwed up with which you couldn't see the logo clearly! They don't care to even compensate for their error and they just keep giving excuses...finally they said they would discount my next order. I order several shirts from them for a tot soccer team and they stated it would take 2-3 weeks. After calling the place to see if I can pick up my order soon as it has been 3 weeks they still were not started on the order!! the said it would be done that Friday and when it came around the order still hadnt been started. So they said it would be done in the morning (Saturday) which it wasn't. It was finally done after I had parents call them to complain on that following Wednesday! HORRIBLE...and not to mention they didnt discount the order from the last mishap or this one....and the logo was poorly done again. The parents weren't satisfied they already wanted their money back! One of the names was misspelled after I provided them with a roster which had the correct spelling (I'll take part blame for this bc I didn't proof read the roster correctly when emailed to me because I assumed it was correct and I just wanted this order complete.) The 3rd time was just a few extra orders of the 2nd order that was suppose to be done in 1 week...it's been over 2 weeks and they still haven't completed the order. The girl stated that they have been remodeling and that they haven't done any orders this whole time....I asked why I didn't get a call at least to warn me!!!! 0 STARS!!!!!!!!!! Please DON'T WASTE your TIME here!!! Learn from my mistake and go down the street to Sam embroidery or some other company. They will take advantage of you and just delay your order!
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goonie goo goo magoo
reviewed a year ago
Lies, Lies, Lies and more Lies. It will be ready monday, tuesday, wednesday 5:00, 6:00 and it never is and they dont have the courtesy or decency to call you to tell it's not ready. How they are in business I will never know.
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Jason Benavides
reviewed a year ago
My name is Jason. I have an athletic and group training facility called Octane PT. I ordered 30 running shirts from Stitch master. They did an awesome looking print job and they are very genuine people! I will definitely be back. Thanks
A Google User
reviewed 2 years ago
I ordered two shirts at $40 total. I was told to come in a few days later to pick up. I called before coming in to pick up and all of the sudden the pickup time got pushed back... then it happened again... and again. Three days later I came in and the incompetent manager said “Give me ten minutes to make ‘em”. The service is absolutely atrocious and unprofessional. Please take your business elsewhere.

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