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Huntswood
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6 followers
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Huntswood's posts

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Are your consumer credit customers in arrears? We detail paths to good customer outcomes

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A look at the impact of post contract variations on the people and operations within mortgage lenders

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A year of RDR and how firms can succeed in the post RDR world

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Are we making emotional intelligence work for us?

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Review your financial promotions internally or independently. Does your firm focus on fairness and clarity?

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What the FCA is doing well, what less well and firms’ challenges in the new regime

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Have you taken all the right steps to test your customers' investment suitability?

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The thought and precision put into your correspondence makes all the difference to your customers

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2013 brought significant changes to the world of financial regulation. How well has your firm adapted?
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