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Dave Frankland
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58 followers
About
Dave's posts

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Looking forward to Targetbase Element's webinar on Customer Relationship Strategies - I'll be sharing my recently-published research...

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Updated VINOUTLET google+ page. Nicely done!

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What every brand can learn from T-Mobile's "uncarrier" strategy

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When will airlines ever learn...? 

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My latest research — seeking to understand and evaluate customer relationship strategies

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Have you ever noticed how almost every airline has a script that the cabin crew say on arrival at your destination? There’s a welcome to whatever City, the time, temperature, and usually some form of promotion à la “We thank you for flying XYZ airlines,…

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The doors are now open!
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6 Photos - View album

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Officially licensed today. Getting closer to an opening date.
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