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West Herr Chrysler Jeep
Jeep Dealer
Today 9:00 am – 6:00 pm
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3599 Southwestern Blvd Orchard Park, NY 14127
3599 Southwestern BlvdUSNYOrchard Park14127
Jeep Dealer, Used Car DealerToday 9:00 am – 6:00 pm
Monday 9:00 am – 9:00 pmTuesday 9:00 am – 9:00 pmWednesday 9:00 am – 6:00 pmThursday 9:00 am – 9:00 pmFriday 9:00 am – 6:00 pmSaturday 9:00 am – 5:00 pmSunday Closed
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30 reviews
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People talk about joe dee, buying process, toyota sienna, suzuki sx4 and buying experience
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Jennifer Pfentner
reviewed 4 weeks ago
David(Israel), I wanted to take a moment to offer my sincere appreciation for your awesome service, in helping my daughter with leasing her new Jeep Compass. I want you to know what a fantastic experience you made this for her and I. I myself have dealt with many dealers and many sales people, by far you have been the nicest, kindest, most caring and considerate one ever! Thank you for taking the time to listen and to honestly care about your customer and their buying experience. I watched how many sales people looked at my daughter and dismissed her. So many salespeople saw Emily as a child and didn't give her their time. Thank you for seeing Emily as the smart and knowledgeable adult that she is. You not only took the time to ask her what she wanted but you actually listened to her. I realize that it would be easy to dismiss her, she does look young, but you were kind enough to speak to her and find out that she was a successful young lady and you gave her your undivided attention. I want to thank you for offering your sincere advice, for talking honestly to her, for trusting her and allowing her to trust you and for being considerate of our time and for conducting yourself in the most genuine and professional way. I cannot express how happy we are with your service and help and words do not express the utmost respect we have for you! It is not enough to say THANK YOU for your amazing service, please know you have our gratitude! It will be our pleasure to give your name to anyone who may ever be looking for a vehicle. You are a man of profound integrity and it has been our pleasure to work with you. Thank you so very, very much, you certainly have made an impact on Emily and I!! On a personal note, my three daughters and I are doing the 30 mile Ride for Roswell. It would be our honor to wear your wife's name on our backs as we ride for those who have won and lost their battles. If you care to share her name, we will happily ride in her honor. With sincere gratitude, Jen Pfentner
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jody Hoyden
reviewed in the last week
Great Experience start to finish. Thanks for getting me into my new Jeep! Great Experience with Sheron! Personal service was the best and would recommend anyone to see her at West Herr Chrysler Jeep.. Love the new Jeep. Sheron exhibits the personal skills in salesmanship you want when buying a vehicle new or used.. Thanks again.
A Google User
reviewed 2 years ago
Doug, Darren and their team took great care of us from exploratory questions, financing concerns, all the way to a polished, professional and fast completion. This is the second car we've purchased from this location. We always get exceptionally fair trade value and a comfortable, no-pressure buying experience. If you want the best possible car-buying experience go see them, it's the car-dealer equivalent of a fine steakhouse.
Chris Schaffer
reviewed 2 weeks ago
Brought in a trade with an upside-down loan, looking for a Wrangler. My Saleswoman Sheron worked dilligently to find all options available for me and get the paymeents to where I can afford them. Very awesome experience.
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Dan Stark
reviewed 10 months ago
I've dealt with West-Herr CJ for a few years now for service & tried to buy a new Compass from them. The experience is simply OK at best. On the positive side I can always get in for an oil change & they never try to sell me anything. On the negative side, their oil changes are way too expensive & they really wouldn't negotiate on the Compass. They tried to be my friend & would "sharpen their pencils" to work the price. They never did & I had to call them to confirm they didn't. After the sales experience & now feeling totally ripped-off on oil changes, I'll probably try Towne next. Also, the building is absolutely terrible & only bested by the former Don Davis Honda as far as decrepitness is concerned. West-Herr should be ashamed of themselves for this low standard.
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A Google User
reviewed 2 years ago
I got a great lease deal on a 2012 Jeep Liberty. Joe Dee was an excellent salesman, he took the time to find out what i really wanted in a vehicle and made sure I saw and test drove all of my options before we even talked numbers. The ONLY complaint I have is that it took over 2 hours to sign my paperwork with a very hungry and tired child in tow. I believe it took so long because the man who was supposed to pick up his vehicle at 3pm showed up at my appt time. Instead of making him wait they juggled both of us which did not work. I was extremely frustrated and ready to walk out after the end of hour one but kept hoping it was almost over.
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