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Emma Spear
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137 followers
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SDI are joining BCS and ITSMF UK for a panel discussion and Q&A on the future of ITSM leadership. Come along from 6.30pm to hear some thought-provoking debate, grab a beer and meet some new people.

FREE for members of each organisation.

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We've updated the online #ITSM software exhibition with more service desk tool demo videos - take a look:

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Event invite ITSM / service desk software showcase, London

Service Desk Demo Day: Live software demonstrations, networking and lunch at this one day event in London, 16 February 2017.

It's free - first come first served! Book online: 

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Guest blog:
Why is employer branding important? by Karyn @ +Avocet Strategic Resourcing #employerbranding #recruitment

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Two weeks til Shine16, the online service management conference from SDI. Check out the speaker line up and register for your free place at SDIshine.com 
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Don't make these #datanalysis  mistakes:

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What's stopping you from doing what your customers want? SDI's David Wright shares a Q&A he did with Jon Cox, +universityofnottingham  all about how they use System's Thinking to ultimately improve their customers' experience. #systemsthinking   #servicemanagement  

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Meet the team: SDI members and 2016 awards' finalists, Camelot

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