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Samantha Santos
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Have her in circles
21 people
saka manas's profile photo
Carly Wills's profile photo
Briana Pacheco's profile photo
md. rafiq's profile photo
Arie Schlundt's profile photo
bruclee kurd's profile photo
Carolina Cabinet Warehouse's profile photo
Scott Jarvis's profile photo
Ayman Dyab's profile photo
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22, Lake Buena Vista, FL
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Disney College Program Alumni, Rhode Island College
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Alamo is a great car company to rent from. I enjoy how you get to pick your car personally and aren't just given what is available like other car companies. We rented a Kia Soul for a week during our trip in Florida. The Fort Lauderdale Hollywood Alamo was the best I have dealt with thus far. There weren't long lines and there were plenty of employees to help me with my reservation. However, even though the car was fairly priced the hidden fees were ridiculous. Right off that bat myself just missing that 25 age fee with a perfectly clean driving record (including parking tickets!) had to pay an additional under age fee of $200 for the week just because of my age. Another hidden fee we had was the tolls in Florida. As some of us know there are tons of tolls in Florida and some of them only allow a 'SunPass' and don't take cash. When we would go through those tolls (with no other choice but to go through) we weren't only charged the tolls, but an additional $3 a day on top of each toll, PER DAY that we had the vehicle. Finally, the last fee we had was a gas fee, when returning my car to the Tampa Airport, the national Strawberry festival was going on this specific weekend (causing us to be about an hour late returning the car because we were stuck in traffic). We understood we had to fill the car up before returning although when we called Alamo to let them know we would be late and they told us we needed to fill the car up before returning it or pay the late fee for returning the car. Naturally we rushed to the Airport to avoid another fee of returning the car late however not only was I charged gas that I didn't have time to get but a gas fill-up fee that was charged to my account three weeks after returning. I suppose the problem was the Tampa Airport Alamo and how they were not understanding with this specific issue.
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Public - 3 months ago
reviewed 3 months ago
1 review
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