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Amee Chapman
Works at Ecology Action of Santa Cruz
Attended University of California, Irvine
Lives in Santa Cruz
14 followers|16,546 views
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Amee Chapman

Discussion  - 
 
Is it possible to list member added events in their profile so they can manage their events from there?
1
MembershipWorks's profile photoSandra Tinch's profile photo
2 comments
 
I vote for this feature idea as well!
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Amee Chapman

Customer Service  - 
 
My organization would like to know about a couple of things.
1. How can we search members by Renewal date?
2. Is it possible to send multiple renewal reminders automatically?
1
MembershipWorks's profile photo
 
Hi +Amee Chapman!

1. To search members by renewal date, go to the Dashboard, then select the date range of the renewal dates in the top left corner. Then click on either the "Past Due" box title or the "Upcoming Renewals" box title, depending on whether the renewal dates are in the past or future. This will pull up all members with renewal dates in that date range.

2. At this time it is not possible to send multiple renewal reminders. But this is an upcoming feature.
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Amee Chapman

Shared publicly  - 
 
Google+ band page oooh aaaah!
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Amee Chapman

Customer Service  - 
 
How does a member cancel their membership through their profile? And more specifically how can they turn off automatic billing and select a new form of billing without being charged until their renewal date?
1
Amee Chapman's profile photoMembershipWorks's profile photo
3 comments
 
Hi +Amee Chapman! If switching to Online Billing, and next renewal date is less than 1 membership period, the system will ask for a credit card and process a renewal payment (and update the renewal date accordingly).

You could also offer Offline Billing as a payment method in which case a credit card is not required. Alternatively, have the member contact you, the admin can switch them to Manual Billing and that will cancel the automatic billing.
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Amee Chapman

Discussion  - 
 
Is there a way a member can add an event directly from their manage profile area? Can I add the button in one of the sections?
1
MembershipWorks's profile photoAmee Chapman's profile photo
2 comments
 
Thank you that worked!!
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Story
Tagline
Sagebrush Soul
Education
  • University of California, Irvine
    Social Ecology, 8 - 7
Links
Work
Employment
  • Ecology Action of Santa Cruz
    Systems Analyst, 7 - present
Places
Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Currently
Santa Cruz