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Softouch Permanent Makeup
Laser Hair Removal Service
Today 9AM–5PM
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B-202 2002 20th St Kenner, LA 70062
B-202, 2002 20th StreetUSLouisianaKenner70062
Laser Hair Removal Service, Beauty Salon
Laser Hair Removal Service
Beauty Salon
Hair Removal Service
Permanent Make-up Clinic
Tattoo Removal Service
Tattoo Shop
Today 9AM–5PM
Monday 9AM–5PMTuesday 9AM–5PMWednesday 9AM–5PMThursday 9AM–5PMFriday 9AM–5PMSaturday ClosedSunday Closed
Permanent Makeup In New Orleans Louisiana
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Review Summary
17 reviews
5 star
10 reviews
4 star
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3 star
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2 star
2 reviews
1 star
5 reviews
"What a great group of people at Softouch."
"I went here simply for a eyeliner consultation and met Carole."
"There always seems to be some type of communication errors with the scheduling."
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Jaesa McLin's profile photo
Jaesa McLin
a year ago
Very unprofessional owner, spent hundreds of dollars on laser hair removal and guess still there! Also, ordered Nerium through her and she had all the bottles delivered to her address while I was getting charged and then she refused to refund my money! I told her I wanted to cancel but she did not tell me I had to do it on my own at the time I told her I wanted to cancel. She never told me she was getting my Nerium product to her office and I was charged almost $500 for no reason! Now what am I supposed to do with 5 bottles of Nerium I didn't want in the first place?
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mary mies
2 years ago
What a great group of people at Softouch. I have been going here for a few months now and I get quite a few services done. I get my bikini and eyebrows waxed, laser hair removal, and I have even got the eyeliner tattoo permanent makeup stuff done. When I walk through that door they really do make me feel like one of the gang. They are very honest and upfront with you so you never have to worry about being haggled or oversold. I still go there and would recommend anyone to use whatever services are needed that they offer. Actually in fact go check out their website to see all the services offered.
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Melanie Quintana
4 years ago
Some of the employees treat you like you are lucky to be there. Sometimes people forget the reason they have this job is because we show up. I highly suggest putting a friendlier person at the front desk. However, some of the employees are welcoming. Their professionalism and technological equipment are superior. I continue my visits because hair loss is more important to me than the rude service.
Dana Lynn Dufrene's profile photo
Dana Lynn Dufrene
3 years ago
I have been going to Softouch for almost a year for Laser Hair removal. I started with Sunny, then Mimi. I kept telling Mimi that i was feeling pain, but she just kept going, talking about inappropriate books she was reading, which I thought was very unprofessional. Last month I went in for my 6th treatment on a very sensitive area. To say the least I was a little scared. I was greeted by a very sweet lady named Angela, who told me the owner would be seeing me today.I had met Carol on a previous appointment. I told her about the experience I had had, she assured me that she would make my visit easier. I was shocked that it hardly hurt at all. I guess that is what happens when you are more worried about the client than the dirty books you read. I have now added several other areas to be lasered, as well as get my Spider Veins removed. I love this place.
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Tess Schuster
a year ago
WARNING! Do not bring your business to here. We bought a Groupon for 3 tattoo removal sessions and at the end of the third session the owner offered us another 3 sessions for $200. When we came for our next session the owner lied and said that the $200 I had paid on our last visit was extra money for the services she provided under the Groupon. She will steal your money. Do not waste your time with this place. The owner lacks integrity and common business sense.
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Nani Cusson
2 years ago
After having gone to a permanent make-up specialist who nearly scarred my face for life. I went here simply for a eyeliner consultation and met Carole. Having read some of these other reviews, I can see why someone might interpret her as "rude" but the truth is Carole is extremely straightforward, after all, what she does will be permanent. She is extremely straight forward and confident in her knowledge as a permanent make up TEACHER, this means when you are giving her your preferences she is going to make recommendations based on her experience. If you aren't a hundred percent sure of what you want she will keep you to the safe side, then gladly add more if you would like. I personally had to go for more visits than the advertised two to get the results I wanted for my eyeliner, but this is not McDonalds, I'd much rather have to go a few more times to get exactly what I want than to have some one rush and do something I'll regret because I didn't realize what I was asking for.
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Jimmy Pecoul's profile photo
Jimmy Pecoul
2 years ago
I have been going to Softouch Permanent Makeup & Laser Technologies for about 2 years now. I get multiple things done there all the time. Carole takes care of me some times but i have dealt with the entire staff and everyone is very friendly and personable and always seem to know what they are talking about. Some of the services i get completed there are LASER HAIR REMOVAL, EYEBROW WAXING & SHAPING, TEETH WHITENING and I also even from time to time get other girly things done that i would rather not say to down my MANLY reputation lol. My girlfriend and a few family members that live in the New Orleans, Metairie and Kenner areas also use Softouch for various services. Some of the services they use are Brazilian Bikini Waxing, Laser Hair Removal, Permanent Makeup for Eyebrows, Eyelids, Lips and one even did a Permanent Tattoo for the nipple after having breast reconstruction after a mastectomy. After hearing back from them about their experiences with Softouch I was happy that everyone was as pleased as i am with Softouch seeing as i had referred them over! The other thing my girlfriend and I will be doing is getting a new matching TATTOO. They are always adding new services and always have certified and experienced people on their staff. The tattoo that we will be getting is a Love Phrase on one of our sides right below our ribs.
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Kel J
3 years ago
The atmosphere is very unprofessional. There always seems to be some type of communication errors with the scheduling. On two different occasions, I arrived on time, and had to wait a very long time. On the first occasion, they were running over 1 hour and a half behind, and the other occasion, I had to wait almost 2 and a half hours. On another occasion, I arrived just for them to tell me that they hadn't scheduled the artist for me that day, and to come back another day. The office is far from me, so all of this was very inconvenient for me. At least a phone call to notify me of their tardiness would have been appreciated. As for the permanent makeup, I went back for several touch-ups. I am now left with splotchy, unfinished-looking results after many appointments. I also felt as though the artists did not listen to what I wanted and how I wanted it to look. I felt as though they did it the way THEY would want it done to them. Also, they are a bit rude... They kind of treat you as though they are doing you a favor, even though you are bringing them business. One positive: the girl behind the desk is very friendly, warm and kind. I will not be returning
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