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Softouch Permanent Makeup & Laser Technologies
Laser Hair Removal Service
Today 9:00 am – 4:00 pm
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Map of the business location
2002 20th St b202 Kenner, LA 70062
2002 20th Street b202USLouisianaKenner70062
Laser Hair Removal Service, Permanent Make-up Clinic
Laser Hair Removal Service
Permanent Make-up Clinic
Tattoo Removal Service
Tattoo Shop
Today 9:00 am – 4:00 pm
Monday 9:00 am – 4:00 pmTuesday 9:00 am – 6:00 pmWednesday 9:00 am – 4:00 pmThursday 9:00 am – 6:00 pmFriday 9:00 am – 4:00 pmSaturday 9:00 am – 2:00 pmSunday Closed
Laser Hair Removal In New Orleans Louisiana
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Everleanor Jackson's profile photo
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Review Summary
17 reviews
5 star
10 reviews
4 star
No reviews
3 star
No reviews
2 star
3 reviews
1 star
4 reviews
"I went here simply for a eyeliner consultation and met Carole."
2 reviewers
"As for the permanent makeup, I went back for several touch-ups."
2 reviewers
"I am getting the laser hair removal done and it is painless and quick."
3 reviewers
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Tess Schuster's profile photo
Tess Schuster
a month ago
WARNING! Do not bring your business to here. We bought a Groupon for 3 tattoo removal sessions and at the end of the third session the owner offered us another 3 sessions for $200. When we came for our next session the owner lied and said that the $200 I had paid on our last visit was extra money for the services she provided under the Groupon. She will steal your money. Do not waste your time with this place. The owner lacks integrity and common business sense.
Chelsea Luminais
a year ago
I first bought a Groupon for laser tattoo removal at $100. The lady that did my first removal session was very nice and professional, she said I was able to use two more groupons since it simply states on group , "May purchase up to 3 groupons, and 2 additional as gifts. can use one per visit." Meaning I can buy 3 for myself and use 1 per visit! She said after that she would quote me a price. The receptionist at the front desk confirmed what the tech had said and said instead of me going threw groupon they would just honor the $100. Meaning they get the $100 instead of going threw groupon. The day of my second appointment I waited for 1 hour patiently, the tech never showed up, So the receptionist called the owner in to perform my treatment. The owner was very unprofessional. She decided to review my chart with me in the hallway, proceed to tell me she wasn't going to honor that price, never once looked at my tattoo to give me a price or anything. Had that been handled differently I probably would have payed for it and still been a client there. It is extremely un professional and a horriable way to do business to not honor not only what your employees quoted me, but to also not honor what is clearly stated on the internet for thousands of people to see.
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Jimmy Pecoul
a year ago
I have been going to Softouch Permanent Makeup & Laser Technologies for about 2 years now. I get multiple things done there all the time. Carole takes care of me some times but i have dealt with the entire staff and everyone is very friendly and personable and always seem to know what they are talking about. Some of the services i get completed there are LASER HAIR REMOVAL, EYEBROW WAXING & SHAPING, TEETH WHITENING and I also even from time to time get other girly things done that i would rather not say to down my MANLY reputation lol. My girlfriend and a few family members that live in the New Orleans, Metairie and Kenner areas also use Softouch for various services. Some of the services they use are Brazilian Bikini Waxing, Laser Hair Removal, Permanent Makeup for Eyebrows, Eyelids, Lips and one even did a Permanent Tattoo for the nipple after having breast reconstruction after a mastectomy. After hearing back from them about their experiences with Softouch I was happy that everyone was as pleased as i am with Softouch seeing as i had referred them over! The other thing my girlfriend and I will be doing is getting a new matching TATTOO. They are always adding new services and always have certified and experienced people on their staff. The tattoo that we will be getting is a Love Phrase on one of our sides right below our ribs.
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Melanie Quintana
3 years ago
Some of the employees treat you like you are lucky to be there. Sometimes people forget the reason they have this job is because we show up. I highly suggest putting a friendlier person at the front desk. However, some of the employees are welcoming. Their professionalism and technological equipment are superior. I continue my visits because hair loss is more important to me than the rude service.
Nani Cusson
11 months ago
After having gone to a permanent make-up specialist who nearly scarred my face for life. I went here simply for a eyeliner consultation and met Carole. Having read some of these other reviews, I can see why someone might interpret her as "rude" but the truth is Carole is extremely straightforward, after all, what she does will be permanent. She is extremely straight forward and confident in her knowledge as a permanent make up TEACHER, this means when you are giving her your preferences she is going to make recommendations based on her experience. If you aren't a hundred percent sure of what you want she will keep you to the safe side, then gladly add more if you would like. I personally had to go for more visits than the advertised two to get the results I wanted for my eyeliner, but this is not McDonalds, I'd much rather have to go a few more times to get exactly what I want than to have some one rush and do something I'll regret because I didn't realize what I was asking for.
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mary mies
a year ago
What a great group of people at Softouch. I have been going here for a few months now and I get quite a few services done. I get my bikini and eyebrows waxed, laser hair removal, and I have even got the eyeliner tattoo permanent makeup stuff done. When I walk through that door they really do make me feel like one of the gang. They are very honest and upfront with you so you never have to worry about being haggled or oversold. I still go there and would recommend anyone to use whatever services are needed that they offer. Actually in fact go check out their website to see all the services offered.
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Dana Dufrene
2 years ago
I have been going to Softouch for almost a year for Laser Hair removal. I started with Sunny, then Mimi. I kept telling Mimi that i was feeling pain, but she just kept going, talking about inappropriate books she was reading, which I thought was very unprofessional. Last month I went in for my 6th treatment on a very sensitive area. To say the least I was a little scared. I was greeted by a very sweet lady named Angela, who told me the owner would be seeing me today.I had met Carol on a previous appointment. I told her about the experience I had had, she assured me that she would make my visit easier. I was shocked that it hardly hurt at all. I guess that is what happens when you are more worried about the client than the dirty books you read. I have now added several other areas to be lasered, as well as get my Spider Veins removed. I love this place.
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Kel J
2 years ago
The atmosphere is very unprofessional. There always seems to be some type of communication errors with the scheduling. On two different occasions, I arrived on time, and had to wait a very long time. On the first occasion, they were running over 1 hour and a half behind, and the other occasion, I had to wait almost 2 and a half hours. On another occasion, I arrived just for them to tell me that they hadn't scheduled the artist for me that day, and to come back another day. The office is far from me, so all of this was very inconvenient for me. At least a phone call to notify me of their tardiness would have been appreciated. As for the permanent makeup, I went back for several touch-ups. I am now left with splotchy, unfinished-looking results after many appointments. I also felt as though the artists did not listen to what I wanted and how I wanted it to look. I felt as though they did it the way THEY would want it done to them. Also, they are a bit rude... They kind of treat you as though they are doing you a favor, even though you are bringing them business. One positive: the girl behind the desk is very friendly, warm and kind. I will not be returning
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