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Liberty Mazda
Mazda Dealer
Today 11:00 am – 5:00 pm
21 followers|607,190 views
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Happy National Puppy Day, everyone! Who's the cutest puppy you know?
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Remember these vintage Mazda emblems? #FlashbackFriday
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Liberty Mazda

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Not sure how to adjust your car's clock for daylight saving? Come on in!
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It's been a wild Winter and we all know how cold our cars get. Keep in mind what not to keep in your car when it's super chilly. http://bit.ly/1yRIVpV
Save your belongings from permanent damage in freezing temperatures.
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The MX-5 Miata Concept is coming!
Mazda redesigned its iconic roadster for 2016 and a concept version of it will be unveiled at the 2015 Chicago Auto Show later this week. Mazda says the MX-5 Miata accessories design concept previews what may be in store for those looking to personalize their cars.
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We don't recommend venturing out in the car today, but if you forgot the bread, here are some tips to keep in mind. #BlizzardOf2015
New York, Boston and well, basically all of the Northeast, are hunkering down as the first blizzard of 2015 pounds the area. Related: Get Winter-Ready for the Road. With more than 6000 flights canceled and Connecticut, Massachusetts, New Jersey, New York and Rhode Island declaring states of ...
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Check out this sweet Mazda 929! Where would you take this bad boy? #TBT
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Have them in circles
21 people
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Liberty Mazda

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Happy First Day of Spring!
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Many thanks to MR HOULIHAN for having gone the xtra mile in getting my daughter in a beautiful 2014 Mazda 3. Now I can sleep at night knowing she and my 4 granddaughters are driving in a safe car...Great customer service !!!
A great full Grandmother...
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#FlashbackFriday to warmer days! Are you ready for Spring?
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Happy Valentine's Day! We hope you are your loved one have a great day!
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Do you want to know more about the Mazda MX5 engine?
Car shoppers received a critical piece of information about the 2016 Mazda MX-5 Miata convertible late last week as Mazda confirmed U.S. engine specifications.
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Due to the big storm headed out way, we will be closed tomorrow. Stay safe out there, everyone!
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Contact Information
Map of the business location
81 Bay State Rd Wakefield, MA 01880
81 Bay State RoadUSMassachusettsWakefield01880
(888) 902-1109libertymazdausa.com
Mazda Dealer, Auto Repair ShopToday 11:00 am – 5:00 pm
Monday 9:00 am – 8:00 pmTuesday 9:00 am – 8:00 pmWednesday 9:00 am – 8:00 pmThursday 9:00 am – 8:00 pmFriday 9:00 am – 6:00 pmSaturday 9:00 am – 6:00 pmSunday 11:00 am – 5:00 pm

Liberty Mazda in Wakefield, Massachusetts, has been serving North Shore Mazda fans for years with top-notch new and used Mazda sales, service and parts. Our new management team will ensure your needs are put first and foremost no matter the reason for your visit.

Our customer-first mantra means that our Massachusetts Mazda customers get the treatment they deserve, and we won't rest until you drive away happy. Whether you're from Lynn, Beverly, Cambridge, Arlington, Burlington, Salem, Boston or Danvers, Massachusetts, you can rely on Liberty Mazda for all your motoring needs. Browse our extensive inventory or stop by our dealership just minutes from Jordan's Furniture today!

 

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Have them in circles
21 people
邱浩源's profile photo
Leslie Bailey's profile photo
New Car Review's profile photo
MazdaSpeed Dębica's profile photo
Cherie Trinanes's profile photo
Sarah Borelli's profile photo
Abby Emily's profile photo
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Review Summary
3.2
24 reviews
5 star
12 reviews
4 star
No reviews
3 star
No reviews
2 star
4 reviews
1 star
8 reviews
"I have a brand new car (CX5) and I got the best customer experience ever."
"Have had a great car buying experience with Mike Favalora."
3 reviewers
"We got a great deal and I love my new Mazda CX-9!"
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All reviews
Andrew davison
2 weeks ago
Brooke was a great sales person throughout the whole buying process! Had a great experience from the moment I walked through the door to when the time I drove off in the new Mazda 6! She directed us through a test drive that handled all conditions so I got a better feel for the vehicle. She didn't put any pressure on me to buy a car. I will most certainly do future business with her and bring my vehicle in for service! I will be recommending this dealership to everybody I know that is looking for a new vehicle!
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Felipe Cortes
3 weeks ago
Awful customer service. The sales rep was completely rude and aggressive, and when we let the sales rep know that we did not like the service he did not care. He just laughed at us. No one cared. You enter the lobby and no one greets you. Based on other reviews this is not surprising, other customers had the same concern. I do not know how these guys still have such a bad customer service when it is obvious there are several unhappy customers. Oh wait! they simply don't care! I wonder how bad they after sales service is. We were looking for a Mazda 3 and they just lost client, good luck dealing with them. Mike, the "Internet Sales Manager" is the worst person you can talk to, he just left the table and left us talking alone. If this is when these guys are selling the idea of buying a car I don;t imagine what happens when you bring your car for service or repairs. We switched to Toyota, they do appreciate you as a client!
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aaron b
3 months ago
Watch out. I had worked with these folks before to buy a 2013 Mazda 3. I paid a few thousand below sticker. I have been negotiating on a 2015 Mazda 6 touring (manual) and I got the price down to 20,500. I was excited that this was a great deal. The paperwork comes out with the car price at 21000, with 500 deducted for Mazda loyalty--exactly as expected. Then we get to financing and I am informed that I agreed to finance through chase at whatever interest rate they determined. When i said i did not want to do this, they told me the price would increase by two grand. This came out of the blue and when i emailed the sales rep, he explained that i needed to go through Mazda financing. Another change in the story. Thankfully, I brought people with me both days to avow my account of things. DO NOT GO TO THESE PEOPLE--they use bait and switches, they will pressure you, and they will run you around and around. I'm going to Wellesley for this car. Liberty is officially on my sh*t list.
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Andrea T
5 months ago
Just bought my first brand new car from Liberty Mazda and had the best experience. Could not have asked for anything better. Our salesman was Rob and he was fantastic. Highly recommend seeing him if you are interested in a Mazda. Not a pushy salesman like you experience at the other dealerships and very friendly and personable. The sale was quick and easy. No annoying back and forth. We got a great deal and I love my new Mazda CX-9! Thanks Rob!
Gabriela Rodriguez
3 weeks ago
Not even 1/2 star. Don't waste your time or your money here. I was looking for a mazda 3, or possibly a CX5, and even in these horrible winter conditions when their sales are really bad (the salesman acknowledged that fact), the guy dismissed me, was rude and pretended me to buy a car that I was not even able to drive (their tiny exhibition space is crammed with cars and the roads are icy...). Well, I took my business elsewhere! Guess a smarter employee will have a bonus. And if you have clients that shake your hand, please refrain from scratching your groin in public... a clear reflection of the treatment you give to your clients, as I see on the reviews...
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Matthew Maher
a month ago
Avoid this place at all costs. My wife brought her Mazda 3 in to have the AC fixed at the end of last summer and was told the compressor needed to be replaced and would be $1,100. I thought this was high but it needed to be done so we trusted them to do it. At the beginning of the next summer, wouldn't you know it, the AC was out again. I bring it back and they want me to sign something that says I'll pay $200 just to have them look at it. I refuse so they look at it anyway. They come back and say that there is a leak in one of the lines and now the condenser needs to be replaced. Cost would be another $1,300 after maybe 1 month of use from the previous summer. I was furious and brought it to another mechanic who had worked on my Nissan and I trusted. He told me there were no leaks, but the condenser did need to be replaced but would only cost around $400. He also told me that the compressor, which liberty had claimed they replaced, was junk and there was no way it was new. So not only did Liberty Mazda try to charge me for work that didn't need to be done, I'm pretty sure they charged me $1,100 for work they never did. These guys are crooks and I recommend you stay away.
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Jennifer Lynch
4 months ago
I had an awesome experience at Liberty Mazda due to the excellent customer service provided by Chuck Marinaccio. He was professional, knowledgeable and responded to my emails quickly which helped move the process along. He was also extremely understanding when I brought family and a friend to help negotiate. I was also in on Saturday morning at 7:00 am for my inspection sticker and was impressed by the service. I love my Mazda 3!
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Amanda Hitchins
7 months ago
I know when I read reviews, I tend to filter out the extremely bad or extremely positive reviews because I assume hyperbole/exaggeration. So I write this fully expecting that many of you will not take it all that seriously, but I assure you, this is a thing that actually happened. My husband and I bought a 2013 Maxda CX 5 from Liberty Mazda in March of 2013. We LOVED the car, and had a great sales experience. Fast forward to July of 2014, with 24k miles on the car, when we notice shaking when braking at higher speeds, along with a vibration when braking at slow speeds. We took the car to Liberty for service. They called us that afternoon to inform us that all 4 brakes were bad. Now, replacing front brake pads at 24k miles seemed a little soon, but not outrageous. The rear, however, seemed absurd. Both of our other cars had gone to well over 60k miles, if not more, before any work needed to be done on the rear brakes. We got a second opinion on it, and were told that it was absolutely "crazy" for rear brakes to be in that kind of shape in a well cared for car with so few miles. We googled, and found dozens of identical complaints - premature brake failure on the Mazda CX 5 due to rusted calipers. So simply replacing the brake pads would have led us to be in the same position next year, as there was obviously a problem with the calipers. Even though our car was still under full warranty, Mazda told us that "normal wear and tear" was not covered. The best part was, one of their service techs ADMITTED to us that he had seen this problem a lot, but that we'd need to contact Mazda corporate to address paying for the needed repairs. When Mazda Corporate called Liberty Mazda to discuss the situation, the service manager denied that he told us that. Awesome. Both Liberty Mazda and Mazda Corportate basically told us "sucks for you that our brakes failed, now give us $700, because this must be your fault" I made one last attempt to resolve this situation by calling their service department again and asking if a compromise could be reached, I said that we'd be satisfied if we paid for the front brakes and they did the rear brakes for free. I was again referred to Mazda corporate, and then hung up on. I thought "is this real life?" Yes, Yes it was. After this completely absurd experience, and finding out that the brakes on the car we bought to be a safe, dependable family vehicle could fail without warning, we traded it in for a Subaru and walked away from it. The kicker is, we were literally weeks away from replacing my older Toyota (86k and still on the original rear brakes, by the way) with a Mazda 2. Liberty Mazda lost $16,000 in a new car sale, plus whatever we would have spent on service on the CX5 for the next few years over refusing to take care of a brake issue that would have cost them under a thousand dollars. The ridiculous experience at Liberty Mazda aside, we will never own another Mazda, and would very seriously warn anyone against the CX5.
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