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Anon Amouse
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Some poor lady walked out the door and left her coffee. It was a few minutes after 11pm so the doors were locked and she couldn't walk back in to get it. She banged on the window in front of an employee who was sitting down talking on her cell phone. The employee ignored the lady. I told the employee what the lady needed but was told "It's after 11, we're not allowed to open the doors, I don't care what she left here." The employee was echoed by another woman working the drive thru. Instead of telling the poor woman knocking on the window, pointing to her coffee, the employee went back to the kitchen to hide, refusing to look at the lady or communicate in any way with her. UNBELIEVABLE RUDENESS. I suggested the lady drive around to the drive thru. She did. And I got to listen to the employees (three of them now) running their mouths about the nerve of the lady who drove around to the drive thru so someone would hand her missing coffee thru the window. At least one shift manager, a man, was present. I do understand not being able to open the door--that's not my complaint. But with the level of "service", rudeness, and general after-me-the-flood behavior I witnessed, I don't place much trust in what I can't see (food prep, cleanliness, etc). I think I will avoid this location for now.
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Public - 5 months ago
reviewed 5 months ago
Absurd prices, even for a KARM store (which are known to be ridiculous anyway). Several items were priced 3 times their normal retail price and when I pointed this out to a clerk, she gave me a lecture on helping the poor. I should have pointed out to her: who do you think shops at thrift stores?! I am a very small margin away from being homeless and I'm shopping here because I can't afford new, even Walmart new. I think KARM means well but the bulk of their revenue generating efforts should be targeted to those who really can afford to support their mission. A Thrift Store IS a mission, and should not be a primary source of income. King David's prophet Nathan told a great story about a man with lots of sheep who went after a poor man who only had one sheep. Helping the poor is a good idea, but these days, helping those who are already poor so they don't fall down that last step into homelessness should be an equal priority. I wish KARM would stop worrying about whether a scratched up table might be a Mid Century antique and just give someone who needs a table a table! Or a pair of jeans. Or boots. Is this too much to ask?
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Public - a year ago
reviewed a year ago
Ok place to eat, if you can find them open. Another reviewer said place was run as a hobby. It can't be run to make money or break even because they are NEVER OPEN. You can't plan an evening out because they have NO REGULAR HOURS of operation. I have driven past many, many times and they were closed. My friends joke that they are mob run or a money laundering operation because they are never open. Who runs a business like this? I've lived here 8 years and was able to eat there once. If you get in, the food is home made. It takes a while. It's pretty good. But whatever you get is what you get. You CANNOT make requests. If you happen to be allergic to green peppers and ask they not put any in a dish, the waitress will tell you sorry, no. The cooks make what they want. You eat it. Allergies? Too bad for you. I know good Thai food. You can get NYC quality Thai food in Sevierville, a half hour from Newport, with none of these hassles. Go to Thai Palace. Also home-made, better quality than this place, and a real restaurant (also family run) who understands how a business is run.
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Food: GoodDecor: GoodService: Good
Public - 2 years ago
reviewed 2 years ago
4 reviews
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Store is small but the employees are generally super nice. I'd give it a higher rating if I didn't have problems EVERY SINGLE TIME I want to use a coupon. At least half the cashiers I've dealt with can't do simple math. I'm upfront and very clear about what coupons I want to use on what items but I get the same song and dance: the cash register applies the highest discount automatically. NO, it doesn't. And when I point it out on the receipt, they all shake their heads and say there is nothing they can do. So either I just let it go and pay $20 more for my items than I need to, or I have to ring every single item up as a separate order. I thought it was just me this was happening to, but reports from half a dozen friends looking at their receipts when they get home tell me I'm not the only one. To be honest, I usually wait til I go to Knoxville and go to the bigger Joann Etc, because I hate making those in line behind me suffer.
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Public - a year ago
reviewed a year ago