Cover photo
helen poulsen
13 followers|20,969 views


helen hasn't shared anything with you.

People are more likely to share with you if you add them to your circles.

Basic Information
I was a loyal and timely paying customer for several years. I had to move and thus canceled my services. I specifically called Time Warner to ask what I should do with the modem I had. I was told that I owned the modem and therefore I did not need to return it, only to receive a bill for $118 for the unreturned modem weeks later. Several calls later and discussions with supervisors led me no where-they even told me they could see in the logs that I was told the WRONG information! It is obvious that these people will tell you wrong information on purpose just to squeeze some extra dollars out of you. Absolutely terrible business and customer service.
• • •
Public - in the last week
reviewed in the last week
I, unfortunately, had to rent a car for much longer than expected, while waiting for my personal vehicle to be repaired after an accident. The staff at this location were INCREDIBLY helpful! They made sure I had the lowest rate and were always happy and flexible with my needs. Very student friendly. I highly recommend.
Public - a year ago
reviewed a year ago
2 reviews