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Marc Roemer
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Have him in circles
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Have him in circles
12 people
Tripp Griffin's profile photo
Jeremy Frank's profile photo
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Everything was fine: easy access, friendly service, a clean, dry, storage unit. However the staff did not explain that after the first month you always pay full months. If you move out in the middle of the last month, you still pay for the whole month. I would have appreciated a clear explanation of this. The staff didn't explain this when I initially rented the space, nor when I called to ask about the final bill. Three different staff members implied the opposite, saying "It shouldn't be a problem" to get a refund for the unused days. The site manager never returned the messages I left. This made a smooth, pleasant experience into a frustrating one.
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Public - 3 months ago
reviewed 3 months ago
1 review
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