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Low Country Volkswagen
Volkswagen Dealer
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Low Country Volkswagen

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Low Country Volkswagen

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At Low Country Volkswagen, we have deals so good you'll want to share them with anyone...or anything! Check out our special offer on a 2015 VW Passat Limited Edition!  Live. Life. Low.
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Contact Information
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1001 Johnnie Dodds Blvd Mt Pleasant, SC 29464
1001 Johnnie Dodds BoulevardUSSouth CarolinaMount Pleasant29464
Volkswagen Dealer, Used Car Dealer
Volkswagen Dealer
Used Car Dealer
Auto Repair Shop
Auto Parts Store
Car Service
Today Closed
Sunday ClosedMonday 9AM–8PMTuesday 9AM–8PMWednesday 9AM–8PMThursday 9AM–8PMFriday 9AM–8PMSaturday 9AM–6PM
Volkswagen dealer offering new and used cars, vans and SUVs, auto services, car parts, financing options, lease specials and a friendly and professional staff to help answer all your VW questions.
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Review Summary
23 reviews
5 star
15 reviews
4 star
1 review
3 star
No reviews
2 star
No reviews
1 star
7 reviews
"I would recommend LCVW to anyone who is interested in buying a VW or any car."
"We took the car into the Sumter Ford dealer to get them rotated and balanced."
"I called the LCVW sales person immediately letting him know of the issue."
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James Mahney
in the last week
I recently traded in my Toyota and purchased a VW from Lowcountry VW. I have purchases many cars but I would have to say this dealership was extremely professional and welcoming.I have been to many dealerships where all they want to do is sell you a car not matter what the cost. My saleperson was Charlie Bodine . He is 110% professional and made sure we were not pushed into anything we did not want. We told him upfront our price point , he did not show us anything over and did not try to convince us otherwise. The atmosphere in the salesroom was very laid back and comfortable. When we left every salesperson came over to tell us congratulations, even the manager. I would definitely recommend this dealership to anyone considering purchasing a new car and to ask for Charlie Bodine!
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Sammi Sunshine
a month ago
Looking for my first car I was feeling manipulated and confused by dealerships. From the moment I was greeted by Mr. Charlie Bodine in the lot I immediately felt more at ease, like he was there to actually help me and not just try to make a quota or something. He was very patient with me; when I called my dad for his advice, Charlie was just like, "I get it". I never felt rushed. Charlie was quite informative as I had many questions (maybe some dumb ones) but, he never made me feel dumb for asking. In fact, the whole crew is a bunch of down to earth, genuine people. I bought a car that night! It's been three weeks since then and I have no regrets.
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Phil Asbury
4 months ago
Service department use to be great when James worked here but new staff is running people off. Took my 2015 GTI here for warranty work on a headlight and it took 3 trips to get it fixed thanks to the incompetence of Doug Diehr. Also under his watchful eye my car was power washed while a part was being replaced and electrical wires were exposed. The GM and Sales manger never seemed to care as I expressed my concern and never heard back. I would go elsewhere for service just like I did for my new purchase recently.
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Brandon Johnston
3 months ago
I don't know who's running the service department but they are running it into the ground. Our van was there ALL DAY today and now at 5:30 pm the window is still stuck down and NOTHING has been done to our car and they don't know when they're going to get to it. The whole point to this was to get it fixed so I could take our 3 children back and forth to school without them freezing! What a joke.
Jennifer Pullano
in the last week
I am a returning customer at Low Country VW! I just traded one Tiguan for a new one and had the pleasure of working with Charlie Bodine. He is so nice and very attentive and has integrity like you don't necessarily see or expect at a car dealership. He made the process that much more palatable. I would refer others to Charlie all day long! The whole team was great - this is a good place.
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Ryan Boyd
3 months ago
I had such a great experience with Low Country VW. I took my car in for a recall fix, and they were so accommodating. They explained everything that they were going to do and gave me a timeline. They had the dealership shuttle take me to where I needed to go. And I loved the man who drove the shuttle. So nice and knew exactly where he was going. I picked my car up in a very reasonable amount of time, and they had even washed it for me. It looked so much better than when I brought it in. Thanks, VW!
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Steven Ford
5 months ago
These guys were wonderful and fun to work with. They were professional, easy to talk to and very knowledgable. We walked onto the lot and were greeted by their friendly staff associate,Steven Richburg and was very pleased and as we looked and bought the "CC". I would HIGHLY recommmend them !!
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David Buroker
7 months ago
Looking for an auto dealership that when faced with a customer service issue says, “it’s not our problem”? Head over to Low Country VW (LCVW) in Mt. Pleasant, SC (part of the Donald Automotive Group). I’ll never buy a car from LCVW again. I live in WI and purchased a 2005 Mercedes SLK350 from them, finding the car through an internet search. I paid $995 to have the car shipped to me and LCVW handled all of the shipping details. When starting the car the 1st time after coming off the delivery trailer, an error message appeared on the dash display…“ESP Malfunction” (ESP is the Electronic Stability Program). I called the LCVW sales person immediately letting him know of the issue. His response, “Gee, it didn’t have that issue when it was loaded on the trailer. Why don’t you drive it for a few days to see if it goes away.” The issue did not go away. I received an estimate of $580 to fix the issue (a new steering angle sensor was needed). I assumed since it was delivered to me with the issue, LCVW would reimburse me for the repair. Silly me. I sent several messages asking them about reimbursing me for the repair. When they finally got back to me, they said since it didn’t have the issue when it was loaded on the trailer (I have no way of knowing if that is true or not)….it’s not their problem. Their claim was the issue must have occurred in shipping, and I needed to contact the shipping company to file a claim. I contacted the shipping company (Rite Way Auto Transport in Coral Springs, FL). I’m sure they thought I was delusional asking to get reimbursed for this issue. They stated the Bill of Lading has a clause stating they are not responsible for any “mechanical issues”…so it’s not their problem. They said, of course, I would need to talk to the dealership. LCVW also apparently doesn’t like to spend a lot of money getting their cars ready for sale. The pictures of the vehicle on-line showed a crack in the front bumper. When I asked about it, they said the crack had been “fixed” and the pictures just hadn’t been updated. I should have clarified what they meant by “fixed.” When I washed the car for the first time, I discovered what a poor job they did on the repair. They used a flat white paint instead of a glossy white paint, and because the bumper originally had a clear plastic protector on it, not all of the plastic was removed and they painted right over the top of the remaining plastic. Obviously it was a rush job to get the vehicle ready to sell. I didn’t bring this issue up because it’s my own fault for not asking more about the repair initially. It just irked me because in one of my messages, I made a point that after spending nearly $19,000 on a vehicle, my expectation was to receive something that didn’t need an immediate $580 repair. Their response was: “I do also appreciate the fact that you spent what you did on the car, but please realize that the vast majority of those funds covered costs associated with buying and servicing the car. Contrary to popular opinion, the car business is a small margin business.” Whatever. As a last resort, I sent a letter to the owner/CEO of the Donald Automotive Group asking him to review the situation and to reconsider reimbursing me. About 2 weeks after I sent the letter, I heard from the dealership…“We pride ourselves on doing right by our customers, no matter how far away they are. To that end we are willing to split the difference with you on the repair.” I still believe I should have been reimbursed the entire amount, but at least they offered something. Their statement about "doing right by our customers" is a little annoying, because I had them tell me "it's not our problem” countless times, and it took a letter to their CEO to get to this point. It’s no wonder the car salesperson is the least trusted profession in the U.S.
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