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David Liszewski
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David Liszewski

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With Reliance Jio's fibre-based broadband network becoming a certainty, reaching 600 million mobile users will become easy. When that happens, the corporat
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David Liszewski

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How Pindrop does what it does.
Call centers are a vulnerable point of attack for large enterprises. Fraud accounts for more than $20 billion in lost money every year, and a significant portion of that fraud is due to customer se…
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David Liszewski

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David Liszewski originally shared:
 
#visualivr  
Many customer service tasks can be automated, but there still remain a handful that are best handled by a person. Disputing a bill, negotiating a fee, changing a flight booking – you still need to get on the phone with someone. The system where you dial-in and punch numbers corresponding to menu items is called [...]
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Beware opening Word documents from strangers .. (what's a week without another zero-day)?
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If forever wedded to PostgreSQL, TEXT > VARCHAR – Jon Morton
(h/t @JamiesonBecker)
tl;dr: Use TEXT instead of VARCHAR or CHAR; TEXT has exactly the same performance and space usage characteristics while being much more flexible. Earlier this week, while browsing some stack overflow questions about postgres' textual data types, I came across a link to a set of benchmarks that ...
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How-to self-sign for internal consumption.
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David Liszewski

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#protip
Change time format on your desktop to display a 24h clock. It makes comparing log time stamps to now easier.
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#TIL: What do an Airbus A350 XWB, Google Chrome, Firefox, iTunes, Dropbox, QuickBooks, TurboTax, and Skype have in common? SQLite.
http://www.sqlite.org/famous.html
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Google does not use tabs for formatting Java source code. #justsaying
1 Introduction. This document serves as the complete definition of Google's coding standards for source code in the Java™ Programming Language. A Java source file is described as being in Google Style if and only if it adheres to the rules herein. Like other programming style guides, ...
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Ex-Google team brings the feature suite of a Cisco enterprise phone system to smartphones at a fraction of the cost.
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WebRTC inside mobile device browsers will change how customers interact with businesses. Amazon's Mayday is cited as an example of this new era of frictionless customer service.
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This has big implications for traditional IVR….
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A study by Ipsos says click-to-call is one of the most used features on mobile search results page where users want quick answers and real time feedback, most frequently to check business’s hours, or schedule an appointment/reservation.
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In their circles
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Have them in circles
99 people
Jason Dickey's profile photo
Maged Giurgius's profile photo
Adam Jacoby's profile photo
Nathan Doe's profile photo
Daniel Henning's profile photo
Steve Pollak's profile photo
Jeffrey Dotson's profile photo
Kyle Vaughn's profile photo
Patrick Bailey's profile photo
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My profile for Interactions Corporation
Introduction
This is my work-related profile, yet all opinions expressed herein are mine alone and not that of my employer. 
David Liszewski's +1's are the things they like, agree with, or want to recommend.
Maven Repository: Search/Browse/Explore
mvnrepository.com

Popular Tags. ajax analysis annotations ant apache api archetype aspect asynchronously beans binding bpm build buildsystem bytecode cache cm

My Racist Encounter at the White House Correspondents' Dinner
www.huffingtonpost.com

I don't need you to "tolerate" me. I don't want you to merely put up with my presence. All I ask, all I have ever asked, is to be treated as

What You Can Learn From MicroConf 2013 - Even If You Did Not Attend - En...
www.it-engelhardt.de

MicroConf has been an incredible experience for me and probably for a lot of folks who attended. It was packed with actionable advise to inc

From SVN to Git: How Atlassian Made the Switch Without Sacrificing Activ...
blogs.atlassian.com

This post was featured in Dr. Dobb's as part of a series focusing on enterprise teams making the switch to Git. In this three part blog seri

New Roundtable with Baratunde Thurston and Anthony Ha -TWiST #E338 - Thi...
thisweekinstartups.com

Never miss an episode! Subscribe in iTunes: Audio (http://bit.ly/TwiStA) || Video (http://bit.l...

Interactions Corporation named 'Cool Vendor' by Leading Analyst FirmInte...
www.prnewswire.com

BOSTON, April 24, 2012 /PRNewswire/ -- Interactions Corporation, provider of the most natural, conversational...BOSTON, April 24, 2012 /PRNe

Introducing Google Drive... yes, really
googleblog.blogspot.com

Just like the Loch Ness Monster, you may have heard the rumors about Google Drive. It turns out, one of the two actually does exist. Today,

Voxeo Talks » October is National Cyber Security Awareness Month
feeds.voxeo.com

October has been designated as National Cyber Security Awareness Month in the United States, bringing attention to our interconnected digita

Whose Android is it Anyway?
blog.mdominick.com

Android is now the majority smartphone OS in terms of market share and a significant portion of that Android market is owned by Samsung. Wha

Digging Beneath the Surface: That Amanda Blum Article on Adria Richards ...
www.technologywoman.com

An article by Amanda Blum portrays Adria Richards, who has been subjected to the wrath of the internet, in a pretty damning light. Amanda de

JVM Heap dumping with GDB | Atlassian Blogs
blogs.atlassian.com

How to dump a JVM's heap using standard system tools, such as GDB and jmap, to speed up the process and make it more reliable.

15 Code Editors For the iPad – For Free or Very Cheap
blog.smartbear.com

Can you leave your notebook computer at home and still code on the road? Absolutely. We compare more than a dozen iPad text editors for gene

Is the telephony "threat" from VoIP & WebRTC about competi...
disruptivewireless.blogspot.com

I've been using my voice-fragmentation bubble chart in presentations for a couple of years now. It points out that "voice" is not the same a

Foreclosure crew clears wrong Texas building
www.chron.com

COUPLAND - Workers tasked with emptying a Central Texas home set for foreclosure instead dragged away a 16-foot boat, a backhoe, wedding dre

Facebook Under Fire For Suppressing Unpaid Content
readwrite.com

Facebook is unliking any suggestions that it is actively favoring paid content over unpaid content on within its News Feed tool, even as suc

A Primer on Big Data for Business
www.slideshare.net

"Big Data" is a term as ubiquitous as data itself, but it is more than just a way to describe the massive amount of information created ever

In 15 Years From Now Half of US Universities May Be in Bankruptcy. My Su...
www.bothsidesofthetable.com

In 15 Years From Now Half of US Universities May Be in Bankruptcy. Such was the quote of Clayton Christensen followed by, ... in the end I'm

There's No Place Like Work
www.newyorker.com

Taking a cue from the Yahoo C.E.O. Marissa Mayer’s policy of banning working from home, I ordered all New Yorker cartoonists to get their la