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David Liszewski
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David Liszewski

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With Reliance Jio's fibre-based broadband network becoming a certainty, reaching 600 million mobile users will become easy. When that happens, the corporat
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David Liszewski

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#TIL: What do an Airbus A350 XWB, Google Chrome, Firefox, iTunes, Dropbox, QuickBooks, TurboTax, and Skype have in common? SQLite.
http://www.sqlite.org/famous.html
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David Liszewski

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David Liszewski originally shared:
 
#visualivr  
Many customer service tasks can be automated, but there still remain a handful that are best handled by a person. Disputing a bill, negotiating a fee, changing a flight booking – you still need to get on the phone with someone. The system where you dial-in and punch numbers corresponding to menu items is called [...]
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David Liszewski

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Beware opening Word documents from strangers .. (what's a week without another zero-day)?
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David Liszewski

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If forever wedded to PostgreSQL, TEXT > VARCHAR – Jon Morton
(h/t @JamiesonBecker)
tl;dr: Use TEXT instead of VARCHAR or CHAR; TEXT has exactly the same performance and space usage characteristics while being much more flexible. Earlier this week, while browsing some stack overflow questions about postgres' textual data types, I came across a link to a set of benchmarks that ...
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David Liszewski

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How-to self-sign for internal consumption.
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David Liszewski

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#protip
Change time format on your desktop to display a 24h clock. It makes comparing log time stamps to now easier.
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David Liszewski

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How Pindrop does what it does.
Call centers are a vulnerable point of attack for large enterprises. Fraud accounts for more than $20 billion in lost money every year, and a significant portion of that fraud is due to customer se…
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David Liszewski

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Google does not use tabs for formatting Java source code. #justsaying
1 Introduction. This document serves as the complete definition of Google's coding standards for source code in the Java™ Programming Language. A Java source file is described as being in Google Style if and only if it adheres to the rules herein. Like other programming style guides, ...
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David Liszewski

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Ex-Google team brings the feature suite of a Cisco enterprise phone system to smartphones at a fraction of the cost.
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WebRTC inside mobile device browsers will change how customers interact with businesses. Amazon's Mayday is cited as an example of this new era of frictionless customer service.
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This has big implications for traditional IVR….
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David Liszewski

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A study by Ipsos says click-to-call is one of the most used features on mobile search results page where users want quick answers and real time feedback, most frequently to check business’s hours, or schedule an appointment/reservation.
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My profile for Interactions Corporation
Introduction
This is my work-related profile, yet all opinions expressed herein are mine alone and not that of my employer. 
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Dave L