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michael fisk
Worked at BNSF
Attended Spokane Falls Community College
Lives in Spokane Valley, WA
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michael fisk

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Hello MAG,  Happy New Year. I want to share with you a support ticket I submitted today to "simulatorcentral" primarily because after witnessing several of your videos. I'm new to this company and products but  pre-ordered the New T:ANE for MAC which has numerous issues as you'll see below. Perhaps Mac hardware and/or software is not your fort-ay but I couldn't think of anyone better to share this with and perhaps you can offer a tip or suggestion or two. I won't include the crash report unless you'd like to see it. It's lengthy of course and is two pay grades above my knowledge level. Here's the ticket info I filed:

Below is a crash report. One of nine in the past 6 hours. It happens each time I complete a task or in my case a tutorial since I've had the program less than 48 hours. I'm disappointed in the program operation at this point and would opt for a credit or refund if possible. It's sluggish and the response times are slow and on occasion non responsive. When I switch camera views the scene is incomplete and slowly loads different objects, (trees, buildings, the actual train consist.) I'd gladly trade this beta pre-order for a Trainz 2014 if possible? I have a late 2012 Mac mini that has a 2.3GHz Quad Core i7 Processor, 16BG Ram and over 118GB of free space on a 1TB Sata Disk so performance should be much better. I've tried every method I can come up with in reduction of processes running to narrowing my monitors of which I have three connected down to one. It made no difference in performance or the crash factor. Sometimes I have to open the program two times before the display screen doesn't crash before even proceeding. Also noted number 4 tutorial doesn't work properly.

I've indicated a number of issues and I'm not certain what your policies are or what kind of support I'm to expect but am hopeful that being a mac user isn't going to complicate matters.
I watched a lot of You Tube videos where the 2014 program worked flawlessly (Windows versions, I imagine) and was very impressed.

Having worked for BNSF Railway as a Locomotive Engineer for 37 years I have a fair amount of knowledge on rail transportation and I'm fairly savvy on computers as well. If it's just a matter of waiting until the Feb. 27th release and I can expect most of my serious issues to be corrected then I'm OK with that but past experiences with other vendors make me less than optimistic.

Thanks for your videos and info. MAG. Do you like the acronym "MAG pie?"  Pie of course... being what you serve the community with your great videos!

 
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Just recently caught your podcast on the 25th appreciate it so much you guys are awesome.
 
Big shout-out and many thanks to all the cool folks who came out to my seminar in Houston yesterday 

Such a great crowd — thanks for the warm welcome (and the great turnout — over 350 photographers). Next stop — Orlando next Wednesday. Hope I'll get to meet some of you there. http://kel.by/scottkelbylive
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michael fisk

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I'm using the Samsung U28D590D and am very pleased it with. I'm limited to a 1440p due to my mac mini graphics card so haven't seen the 2160 mode yet.
Aside from that major limitation the display is exceptional and I'd highly recommend it.
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+michael fisk  well ok, but the time you'd get the new MAC the prices would drop way more, so unless your old one died, i see no point in buying one already now. BTW i have the same monitor :)
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I'm a former locomotive engineer from Spokane, WA. I recognize that territory having worked the Wenatchee pool at one time.
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Awesome, sounds like it is pretty close to real life then as far as the scenery goes. 
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michael fisk

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My MOS was Multi-Engine Fixed Wing with the OV-1 part of our training. Went on to Germany and never worked on a fixed wing. Rotory wing only.
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RecoLive's multicamera switcher for iPad and iPhone streams to YouTube Live and actually works! Amazing.
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michael fisk

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This is off topic Lon but was wondering where you got the library style shelving unit that is your background on your videos?
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I bought these really cheap shelves on Amazon.  They look a lot better on the video than they might in real life :).  Here's an affiliate link to what I picked up: http://goo.gl/cpuqUc
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Have him in circles
31 people
Sarah Marie Urquidez's profile photo
David K Fisk's profile photo
howard fisk's profile photo
Robyn Fiske's profile photo
stuart fisk's profile photo
Odd Erik Fiske's profile photo
Rob Rowley's profile photo
Chris Hines's profile photo
Nancy Fisk's profile photo
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  • BNSF
    Locomotive Engineer
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Spokane Valley, WA
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artrepreneur
Education
  • Spokane Falls Community College
    1965 - 1971
  • John Rogers's Hugh School
    1961 - 1964
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michael fisk's +1's are the things they like, agree with, or want to recommend.
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Outside of a friendly and service oriented staff this is not by any comfort means a good place to stay. My wife and I are here on business and rented a suite for a week. The pillows (7) on a King mattress are horrible. We both woke several times during the night due to trying to get comfort from the dollar store quality pillows. Unfortunately they have no others on hand so we will have to put up with sleeplessness the remaining nights. My other comment is regarding the breakfast which is pitiful. Processed, packaged high fat muffins, or danish is the high point. There is scrambled eggs, sausage, and hash brown wedges all which are heated over a steam tray yet are not hot or fresh. There are the standard fares (cold cereal, bagels, and a waffle maker) but if you want a good breakfast I'd suggest going out on your way to shop for pillows.
• • •
Quality: Very GoodFacilities: Very GoodService: Excellent
Public - 3 years ago
reviewed 3 years ago
1 review
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