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AJ's Spa Millennium
Day Spa
Today 9:00 am – 6:00 pm
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3365 Richmond Rd #120 Beachwood, OH 44122
3365 Richmond Road #120USOhioBeachwood44122
Day Spa, Massage Therapist
Day Spa
Massage Therapist
Nail Salon
Waxing Hair Removal Service
Facial Spa
Today 9:00 am – 6:00 pm
Monday ClosedTuesday 9:00 am – 6:00 pmWednesday 9:00 am – 6:00 pmThursday 9:00 am – 6:00 pmFriday 9:00 am – 6:00 pmSaturday 8:00 am – 5:00 pmSunday 10:00 am – 5:00 pm
Brazilian waxes in under 15 minutes. Complete spa experience. Monthly specials. Free skin and hair consultation. Manicures and pedicures. Massage treatments. Hair removal. Spa packages available.
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Review Summary
39 reviews
5 star
12 reviews
4 star
3 reviews
3 star
No reviews
2 star
7 reviews
1 star
17 reviews
"I got a groupon for this place as a gift for my friend's 30th birthday."
"He wanted me to pay $70 for a 15 minute spa service."
"Quick and easy waxing everytime!"
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Dasha x
a week ago
Hated it! Truly, it is THE WORST experience your money can buy. You will be greeted by the rude owner. He will decline to schedule you for service accusing you of using somebody else's Groupon purchase for no reason at all. Availability? They will have none until a few months. Say you do make it in there regardless of all the difficulties, while girls will be giving you a manicure, three of your fingers will get such rough cuts they will bleed. I will say nothing of the fact that the manicurist does not know how to do a simple french manicure all while sniffling and whipping her nose on her sleeve as she touches your hands. But really the highlight of this place is the owner who is the rudest and most inappropriate man you can come across. No such thing as customer service exists in this place.
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Tawanda Stovall
a month ago
Asked me to return the groupon purchased for me as a gift for my birthday, and buy it directly from him. So... cut out the middleman Groupon service so the business owner gets to use the service and not pay for it... and keep all the profit. I think not. The only reason my spouse thought of the location was because he saw the groupon. I'd rather deal with Groupon and exchange it for a service at a more honorable business.
Allison McMeechan
5 months ago
Unfortunately I cannot comment on their services because I didn't make it in the door. The staff and owner are rude and unprofessional. I called 22 hours before a spa day to cancel because my mother was sick (due to her pancreatic cancer). When I explained the situation to the owner the was not willing to bend on the policy that I would lose the promotional value of my voucher for not canceling 48 hours in advance. No empathy for my mother who has cancer. Luckily a kind person at living social refunded my money because of my terrible experience. I would never set foot in this salon.
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trina smith
9 months ago
My mani/pedi was great. Zakiya was wonderful. Very professional & sweet. This was the highlight of my spa day experience. Then I had a massage & facial from a different girl. She only knew how to apply one pressure level, which was not enough for my tense back muscles. I've never had a facial before, but I thought it included your nose, yes? My nose wasn't touched & its the part that probably needed it most. I listened to a loud ticking clock that hung above my head for the 90 min I was on the massage table. I had a headache afterwards. I was the lucky last customer of the day, so I got to listen to the vacuum cleaner while my manicure was finished . I guess they couldn't wait to clean til I left. Must have been in a hurry or something. Business hours say open til 5. It was 2:45. I may return for a deluxe pedicure only, because like I said, Zakiya was wonderful. I will not waste my time or money on other services there. I don't know how it is on the best of Cleveland list. I will return to Massage Envy for all future massages.
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namita jain
3 weeks ago
Nothing. I wish I could have read below comments about facial and massage before. The man who sits at reception is horrible person.They cut Groupon deal and offered services directly. I brought a deal for facial,massage,mani and pedi. The massage threpist was horrible and did not know how to put pressure.i did not feel relaxed at all.For facial they use cheap products and did not ask what skin type I have.They just starting putting products on my skin and I felt burned on my skin so asked for stop it immediately.when I asked them to either provide me good facial or refund my money. the old man at reception said no to me. He said we don't ask skin types for facial and just use products which we feel good. the girl who gave facial and massage does not seem well experienced . They use cheap queen heaven products for any type of skin. I won't recommend anyone to go for facial and massage. however mani and padi was ok. I have choose this spa because of location and Groupon deal.
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Anna Yorty
4 months ago
It was just horrible. Receptionist was extremely rude. I didn't feel welcome as soon as I stepped in. Facial was a total joke- a woman ( can't call her a cosmetologist) put on me three products ( who knows what kind) in a completely dark room. How can you use any products If you didn't even look at the skin, without knowing your skin type or concern. It took ten-fifteen minutes at most!! It's dangerous to perform the facial this way, since you can easily make the skin problems worse. The same person does massages, facial and pedicure- for the normal salon it's unheard of. I am very disappointed, waste of time and money.
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Theresa Hagarman
9 months ago
Got a Groupon for a Brazilian wax. It was my first time to the spa and my first time being waxed. The aesthetics at the spa were great and the staff was kind. The wax went great and Z really knew what she was doing. Thank you AJs Spa for a great first experience! I will defiantly be back.
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Monique Fisher
a year ago
DON"T WAISTE YOUR MONEY like I did!!! I purchased a deluxe mani/pedi groupon and I've called back 3 times to schedule an appointment. The first time I called, I was informed that I could not schedule and appointment for both services any later than 3:30pm. I was disappointed by that, because that means I would have to take time off of work. The second time I called, I was prepared because I had a half day off work scheduled and I decided to spend it there. I was told that they would have to call me back in 15 minutes because the system was down. Two hours went by and I didn't receive a call back, so I called again. The last time I called was the worst!!! I asked if I could have an appointment between 3-5pm. I was told that nothing was available. I was totally irritated at this point. The rude lady on the phone said to me, "I could go back and forth with you but my hands are tied. Have you ever been here before? Or did you buy a Groupon?" I am horrified by the lack of customer service and treatment and I wish I would have seen the reviews before I spent my money on this. DON"T WAISTE YOUR MONEY like I did, because I won't be going here.
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