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The NailPort
Nail Salon
Today 10:00 AM – 7:00 PM
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9088 S Village Shop Dr Sandy, UT 84094
9088 South Village Shop DriveUSUtahSandy84094
Nail SalonToday 10:00 AM – 7:00 PM
Tuesday 10:00 AM – 7:00 PMWednesday 10:00 AM – 7:00 PMThursday 10:00 AM – 7:00 PMFriday 10:00 AM – 7:00 PMSaturday 10:00 AM – 7:00 PMSunday ClosedMonday 10:00 AM – 7:00 PM
Gel Nails, Eye Lash Extensions, Spa Pedicure, Manicure, Wax, Glitter Toes, Shellac, Gelish, Gift certificates available. Call to book your private or wedding party today.
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Review Summary
29 reviews
5 star
13 reviews
4 star
No reviews
3 star
1 review
2 star
10 reviews
1 star
5 reviews
"I thought it would be fun to have my little girl along with me for girl's time."
"I purchased a Groupon deal and had a difficult time making an appointment."
"Quality wasn't the best, nail polish on my cuticles."
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Chay Davis's profile photo
Chay Davis
3 weeks ago
I moved to Utah a little over three years ago and since then it has been a complete train wreck trying to find a great nail salon! I was about to give up all together when I found Paul at the Nail Port, and he changed everything. I LOVE the quality of work he and his team provide. They take their time ensure my complete satisfaction as a customer by to making sure; the thickness of the nails is what you want, they file under your nail to make sure there is no goop left over, I've never had polish left on my fingers around the nails, they've never accidentally cut my fingers, and above all the nails are durable and long lasting. Over all: THEY CARE. And for me that is a huge deal! Thank you Paul for saving my fingers/nails!!
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Stephanie Connelly
3 months ago
They were way nice. Quality wasn't the best, nail polish on my cuticles. They didn't ask what shape I'd like my nails to be either. I am fine with my pedicure but I won't come back again. My friend came with me and two hours later her son stepped on her toe nail and the polish was ruined. We were both pretty bummed!
assree vee
a year ago
HORRIBLE! I have never received such horrible customer service or such a poor manicure. I had gone in to get a full set done. I was later convinced to only get a fill. I requested to have the acrylic and shellac go right up to the cuticle due to my nails growing at a very rapid rate. I toward the end I indicated that there was too much of a space between the acrylic and the cuticle. I was informed that they HAVE to leave a space. I am aware of what space should be there but this was too far. That isn't even the biggest thing wrong with the nails!!!! They were SO SO SLOPPY!!! I have seen trainees do a better job. There were bits of my natural nail hanging underneath, the sides were jagged and half of the sides unpainted, the thumb nail was totally misshapen. It was so thick then dropped down to extremely thin toward the end of the nail in such a drastic way, several nails were totally misshapen. I was astounded that anyone would allow this type of work to leave their business. I told them that the gap was still too much and they painted shellac partially on my normal nail above the acrylic. By that point they had all cleaned up and were basically waiting for me to be done. So I called it a day and left in no way happy. Once out in proper lighting I noticed the aforementioned issues and was absolutely disgusted. The next day I called in requesting a refund because I clearly did not get the service provided that was requested. I was informed that after I left that they had talked about me and they had made a decision then to not refund me. That they could tell by my attitude that I would be back. (or they knew they were providing an inferior service) They said that they would fix the issues. I let them know I wasn't comfortable with him touching my nails again because they were so messed up. Another stylist ended up working on my nails to correct the issue. The entire time it was so awkward and unfortunately the nails are still not amazing. MUCH better than before but still not great. I am SO disappointed with the customer service and the quality of service. The entire situation was handled so poorly by people who are supposed to be professionals. Save your time an money and go somewhere else.
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Juliana Masters's profile photo
Juliana Masters
2 years ago
Had a completely awful, surreal experience at the Nailport Salon - the kind of thing you "only see on reality TV" but truly don't believe happens in real life!! I brought my 2 year old girl along with me to get a pre-paid mani-pedi from my sister - for my 40th b-day. I thought it would be fun to have my little girl along with me for girl's time. There was a bit of a wait at the salon so I let my little girl pick polish and I painted her nails while we waited. The crazy part is that the owner considered it STEALING! WHAT?? I was charged an additional MANICURE for the 2 cents of polish I put on my daughters nails and we were thrown out - yes, THROWN OUT - before I got the mani-pedi! It was a truly AWFUL, HORRIBLE experience! There is a complete failure of customer service that the Nailport Salon. I would do my best to AVOID going there!!! (As a side note we were able to walk in to another salon where I got a mani-pedi and where my little girl got her toenails painted - for free - without any insanity from the staff. Now, THAT's what I call EXCELLENT customer service!!)
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Response from the owner - 2 years ago
We are saddened to read this false post. We are currently working to have this slanderous review removed. The Sandy City Police crime case number from this incident of theft of services and trespassing is 13E004110 where charges were not pursued by The NailPort in agreement of the stolen services payment. Thank you.
Kirsten Capunay's profile photo
Kirsten Capunay
3 weeks ago
I have been here several times now and had the gel nails manicure done by different people. The owner Paul is a sweet heart and a pleasure to work with. I haven't experienced any of the negative reviews listed here. (one stating they painted their kids nails with the salon's polish - without permission- while they waited- seriously, who does that? That's like helping yourself to some restaurant food while you wait to be seated and not expecting to pay for it). They've been very professional and I feel they do a good job. Again, the service I've been getting is the uv gel nail polish/manicure. I've NEVER had any trouble making an appointment. I am always able to get same day and have even been able to just walk in and get taken care of right away.
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Dee Shirts's profile photo
Dee Shirts
3 weeks ago
Great quality work! I love going to the Nail Port and knowing that I don't ever need to worry about being disappointed!
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Anna Bardonski
4 months ago
you can never make an appointment. terrible service
Ericka O's profile photo
Ericka O
2 years ago
DO NOT BUY THERE GROUPON!!! Orignally I was very excited to get this great deal 2 mani pedi for only 30.00. I called and spoke with someone right away, I ask him when is the soonest appointment I could get in, I was told 600pm on Monday. Once I said that I was using a groupon, he then asked" Can I call you right back"? I then said of course and gave him my phone number. No one ever called me back. Monday, I tried calling again, No one answered. I kept trying to call, for 2 weeks straight, I even left a voice message, NO ONE ever called me back. I'm not sure how they treat their customers that aren't using groupon, but once I told them it was for a groupon, they didn't want to help me. This place is very unprofessional and I will never recommend this place to anyone, no matter how good the deal is.
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