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Tom Gorin
Works at PROS
Attended Massachusetts Institute of Technology
Lived in Paris
37 followers|374,668 views
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People
Have him in circles
37 people
Mona Parikh's profile photo
Florence Gorin's profile photo
Hans Peter Möller's profile photo
Valerie Howard's profile photo
Fabienne Giampietri's profile photo
Prashant Palmer's profile photo
Abinav Rameesh's profile photo
Claire Bourgeois's profile photo
Education
  • Massachusetts Institute of Technology
    Transportation, 1998 - 2004
  • Ecole Centrale Paris
    1996 - 1999
Basic Information
Gender
Male
Relationship
Married
Work
Employment
  • PROS
    Sr. Director, Science and Research, 2010 - present
  • Continental Airlines
    2004 - 2010
Places
Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Previously
Paris - Boston - Houston
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YouTube
Other profiles
Their sales department is ok in that I think I got a good price for both Volvos I purchased from them - better than any other dealer in Houston, as far as I am concerned. As for service, it is a complete disaster. They damaged my first car when I brought it in for service. Every time, I picked up the car after the service department was closed and it was dark, so I did not notice until the next day. I will never do that again. My latest car - XC60 - was serviced there for its first service, and I ended waiting for about 2 hours for a service that should take no more than 1 hour. When I asked about a rental, I was told "no". Service advisors do not return calls, and give erroneous information. They found a nail in my tire that supposedly could be fixed (but not by them for some reason - I thought they had a service department). I took the car to NTB and they said they cannot fix it but must replace the tire. The car is less than 1 year old and NTB was surprised that the dealership could not "work with me" or replace the tire for that matter, since these are special order (apparently). Bottom line, I agree with other reviewers. Go to the Katy Volvo dealership. Better service!
• • •
Quality: Poor to fairAppeal: Poor to fairService: Poor to fair
Public - a year ago
reviewed a year ago
Quality: Very goodFacilities: GoodService: Very good
Public - a year ago
reviewed a year ago
2 reviews
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