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Verified local business
Village Cleaners
Clothing Alteration Service
Today 7:00 am – 7:00 pm
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1102 S Austin Ave Georgetown, TX 78626
1102 S Austin AveUSTXGeorgetown78626
Clothing Alteration Service, Dry CleanerToday 7:00 am – 7:00 pm
Monday 7:00 am – 7:00 pmTuesday 7:00 am – 7:00 pmWednesday 7:00 am – 7:00 pmThursday 7:00 am – 7:00 pmFriday 7:00 am – 7:00 pmSaturday 9:00 am – 4:00 pmSunday Closed
Village Cleaners offers Eco-friendly garment drycleaning and laundry services, alterations and household cleaning for the Greater Austin area including Round Rock, Cedar Park and Georgetown.
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3 reviews
People talk about bridal gown and laundry services
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Sarah B
reviewed a year ago
I too, purchased a Groupon for the same value and payed extra money for a wedding dress to be dry cleaned. I paid in full at drop off and THREE weeks later, they contacted me saying the dress could not be dry cleaned. The label said 'spot cleaning only' and the lady I spoke to was confused and told me that spot cleaning would damage the beading on the dress so I told her that I would be there to pick up the dress and turned down their services and requested a refund. The next day, someone called me and left me a message saying they cleaned the dress. I was furious. I went to pick up my dress and it was NOT cleaned at all. They said that spot cleaning is not guaranteed and I explained that I had not authorized any cleaning. I ended up calling the manager several times to get no response and so I reported them to the Better Business Bureau. Nothing was resolved and I did not get a refund. I paid $136 for them to stare at my dress. DO NOT GO THERE! Not only is customer service bad, but obviously their services are as well.
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A Google User
reviewed 2 years ago
I went to the ROUND ROCK Village Cleaners location, same owners. They had distributed a coupon in a mailer for $1.49 per shirt, up to 8 laundered shirts with the purchase of two shirts dry cleaned at the same price. I dropped off 10 shirts respective of the instructions on the coupons on 11-15-2011.The total of the order should have been $22.96 with tax for everything with the discounts. After I left the store I noticed on the ticket that the employee gave me that it was going to cost $44+ when picked up. I immediately called the store and she told me that she forgot to apply the discount on the coupon. She was actually very nice and everything seemed ok. When I picked the shirts up the next day, same employee charged me $32.67 and had replaced my coupon with a $10 off coupon!! I complained about it and she refused to correct the problem, I ended up being overcharged some $9.71. I will contact management about it and update the forum if they correct the problem.
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A Google User
reviewed 2 years ago
I go to the round rock location and never had a problem. I usually drop my clothes off in the morning on my way to work. The girls from the morning are very nice. I think their names are Norma and Sandy. They always remember my name and get my order ready by the time I walk in. So far, happy customer! Keep up the good work Norma and Sandy!


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