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Village Cleaners
Clothing Alteration Service
Today 7:00 am – 7:00 pm
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1102 S Austin Ave Georgetown, TX 78626
1102 South Austin AvenueUSTexasGeorgetown78626
Clothing Alteration Service, Dry Cleaner
Clothing Alteration Service
Dry Cleaner
Laundromat
Today 7:00 am – 7:00 pm
Monday 7:00 am – 7:00 pmTuesday 7:00 am – 7:00 pmWednesday 7:00 am – 7:00 pmThursday 7:00 am – 7:00 pmFriday 7:00 am – 7:00 pmSaturday 9:00 am – 4:00 pmSunday Closed
Village Cleaners offers Eco-friendly garment drycleaning and laundry services, alterations and household cleaning for the Greater Austin area including Round Rock, Cedar Park and Georgetown.
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"Not only is customer service bad, but obviously their services are as well."
"...payed extra money for a wedding dress to be dry cleaned."
"I go to the round rock location and never had a problem."
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Jessica Morgan
3 months ago
We love Village Cleaners! They are so friendly- I recently had a baby and the morning staff has actually come out to my car to get our laundry bag so I wouldn't have to get the baby out of the car and the afternoon staff has helped me out to my car with my clean items. And we have never had a problem with the items we have brought there.
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Sarah B
2 years ago
I too, purchased a Groupon for the same value and payed extra money for a wedding dress to be dry cleaned. I paid in full at drop off and THREE weeks later, they contacted me saying the dress could not be dry cleaned. The label said 'spot cleaning only' and the lady I spoke to was confused and told me that spot cleaning would damage the beading on the dress so I told her that I would be there to pick up the dress and turned down their services and requested a refund. The next day, someone called me and left me a message saying they cleaned the dress. I was furious. I went to pick up my dress and it was NOT cleaned at all. They said that spot cleaning is not guaranteed and I explained that I had not authorized any cleaning. I ended up calling the manager several times to get no response and so I reported them to the Better Business Bureau. Nothing was resolved and I did not get a refund. I paid $136 for them to stare at my dress. DO NOT GO THERE! Not only is customer service bad, but obviously their services are as well.
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A Google User
3 years ago
I went to the ROUND ROCK Village Cleaners location, same owners. They had distributed a coupon in a mailer for $1.49 per shirt, up to 8 laundered shirts with the purchase of two shirts dry cleaned at the same price. I dropped off 10 shirts respective of the instructions on the coupons on 11-15-2011.The total of the order should have been $22.96 with tax for everything with the discounts. After I left the store I noticed on the ticket that the employee gave me that it was going to cost $44+ when picked up. I immediately called the store and she told me that she forgot to apply the discount on the coupon. She was actually very nice and everything seemed ok. When I picked the shirts up the next day, same employee charged me $32.67 and had replaced my coupon with a $10 off coupon!! I complained about it and she refused to correct the problem, I ended up being overcharged some $9.71. I will contact management about it and update the forum if they correct the problem.
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Jeff Shald
4 months ago
I used the Georgetown location. Sally on the PM shift was eminently helpful. She helped with organizing all my items, explaining all the processes in the cleaning, and was generally very informative. Plus very friendly!
A Google User
3 years ago
I go to the round rock location and never had a problem. I usually drop my clothes off in the morning on my way to work. The girls from the morning are very nice. I think their names are Norma and Sandy. They always remember my name and get my order ready by the time I walk in. So far, happy customer! Keep up the good work Norma and Sandy!

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