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Mason Foley
Works at Thomson-Reuters Corporation
Attended University of Tennessee
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Mason Foley

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Oh wow...this is terrible.  The original (premiere) commercial was great because it doesn't take itself seriously and strikes a pretty good chord. Then you put this video up along side it with its stilted seriousness?  You actually attempted to script ad hoc conversations? #marketingFail

Mason Foley

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Represent.Us is the movement to end corruption. Money is controlling politics and standing in our way. Together we can win.
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I have removed all the apps that I could see however how does one remove the services? Installing these apps has caused stability issues for me on my HDX. (I.e. constant messages indicating even after everything has been installed. Ny Times app no longer works even)  
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+Mason Foley Yeah, remove them all if you won't be using it. 
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Work
Employment
  • Thomson-Reuters Corporation
    Senior QA Engineer, 2010 - present
Basic Information
Gender
Male
Education
  • University of Tennessee
    Political Science, 1988 - 1993
My wife had stumbled upon this bakery while seeking out someone to make a custom order fondant cake for her mother's birthday. Her mother is a retired high school history teacher and as such, this established the theme. My wife showed her a variety of photos and a list of details about the cake. The owner requested the photos be provided to her. My wife obliged and also reiterated the list of details in an email. 1) The cake's base was to be two textbooks. This was about the only thing that the bakery got right. 2) The desk was supposed to be made to look solid - as in a wood desk. Not a slab on top of four skinny posts. The pictures provided clearly show this. The desk is almost as tall as the teacher figure. The globe on the desk was not in a mount. Simply a ball made to resemble a globe was plopped onto the table...hard to call it a desk. The picture provided clearly shows the globe with a mount. So, we knew it was possible, assuming the proprietor had the skill and/or desire to do so. 3) The teacher figure: Nowhere close to the size and style that was requested (it was supposed to be bigger). More specifically, my wife had requested that glasses on a rope chain were to be a part of the figure. When we picked the cake up, the owner had indicated she could not make the glasses...well, that was one of several things she couldn't do as it turns out. This was a rather important detail since the glasses were a signature implement for Mrs. Johnson. 4) ABC 123? She was a history high school teacher, not an elementary school teacher. No text was requested for the top of the cake. At the very least, the owner should have called before applying this misappropriated detail. At least my wife would have had the opportunity to suggest something more appropriate. 5) The figure was supposed to be holding a piece of chalk and AT THE BOARD. Not standing in the middle with her hands clasped. A piece of chalk on the chalkboard was also requested. And to top off the chalkboard mishaps, it can clearly be seen that she originally was writing out Betty's name with an "i". That's rather poor to leave evidence of a typo. This all brings me to the most salient point about all of this. The bakery itself is charming with a nice setting and a good assortment of cafe style food and a decent variety of confectionary sweets and desserts. The owner should stick to that. (Even though she only had one croissant when we had asked for two croissant sandwiches to go. It was approximately 11:00 on a Sunday morning and she doesn't have the vital component to the top menu item?) All things being said, it's clear that she does not have the skillset or an honest understanding of her capabilities. As the reviews can attest, she has a pattern of profoundly missing key points of what customers are asking for. Worse than that, no attempts to make things right with the customer. I see a pattern of almost flippant excuses and odd explanations for why she couldn't deliver. When my wife discussed her vision of the cake, and showed her the pictures, the owner should have told her that she wouldn't be able to execute. The owner needs to realize that in almost every circumstance, these cakes are literally the centerpiece of the celebration and figuratively, profoundly sentimental. In our case, likely the last birthday for my mother-in-law to experience with any semblance of lucidity due to the progression of her dementia. A last hurrah, if you will, to celebrate what she was known for, being a high school history teacher. So yes, we are profoundly disappointed and I am even more disappointed for my wife who has been tirelessly looking after her mom for several years now and wanted this birthday to be special. That's why you spend $250+ on a cake. There are expectations that go with that. There were assurances by the owner those expectations would be met. The owner fell far short of these expectations and in such a way she had to have known she couldn't have met them. To cite a common internet meme as of late: #cakefail
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