If you’ve had trouble getting the latest update of the Nik Collection by Google, we have some information that could help you out.
For most users, the Nik Collection by Google updates automatically in the background, when your host software (Photoshop, Lightroom, or Aperture) is closed. The next time you open one of these host application, an update of the Nik Collection (including Analog Efex Pro and retina support) will simply be there.
Some users have reported plug-ins disappearing from their host software after the auto update, or have gotten an error pointing to a missing MSVCP110.dll file. If this sounds familiar, don’t fret! We have a solution.
1) Manually download version 1.105 of the Nik Collection by Google to your computer. Either click the download link in your original Nik Collection purchase email, or download the free trial from google.com/nikcollection
2) Make sure that all host applications are closed. There’s no need to uninstall your previous version of the Nik Collection.
3) Re-install version 1.105 of the Nik Collection.
If you’ve followed these steps and are still encountering errors updating the Nik Collection, please contact customer support by visiting google.com/nikcollection
, and clicking on the contact us tab in the upper right. Thanks for your patience -- we’re excited for you to try out the latest version of the collection!