Ever-Changing "rules" (I visit the branch for what should be a simple money transfer to another Wells-Fargo account holder, and each time, they require different information and documentation).
Personnel give you their business card(s), then their voicemails are always full. When I leave a message through another person, I never receive a call-back.
If "customer service" is their stated core-competency, they are fooling nobody.
Public - a year ago