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Christopher Elliott
Works at National Geographic Traveler
Attended University of California, Berkeley
Lives in Orlando, FL
30,512 followers|425,018 views
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Christopher Elliott

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Should +Icelandair have refunded these tickets?
Thomas Hinrichs’ anniversary plans are derailed by a medical emergency. Can he change the name on his wife’s ticket and …
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wouldn't travel insurance have covered full cancellation of her ticket, due to her medical situation? Then he could have purchased a new ticket for the son.
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Christopher Elliott

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Beware of "free."
If you aren’t familiar with the “free” credit report scam, then meet Brian Youngblood. One day while he was online, …
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The +Bellagio Las Vegas is charging a phone reservation fee. What's next? I ask in my +USA TODAY column.
The lodging industry is turning to customer-unfriendly policies, including
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I'm serious, they can.
If you think the airline industry doesn’t do anything right, think again. A few weeks ago, Brian Crummy had to …
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Did +Expedia refund this vacation fast enough?
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Christopher Elliott

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Does +Verizon Wireless have the most reliable service? Here's one woman's experience.
Verizon promises Marie Steponovich won’t be charged an early termination fee when she moves to an area where the service …
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That's if you have three days and 2 PHD's to read the fine print in your contract before signing.
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Did +Royal Caribbean International handle this case correctly?
Today’s story of corporate intransigence comes to us courtesy of Royal Caribbean. At least it does if Kara McMonagle is …
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Royal Caribbean has a lot of damage control to do after the last what, 6 years or so. However I know some of my more affluent friends who will not use any other cruise line but R/C.  This includes my Brother-In-Law.  I may like to take this one step further and suggest that the whole industry may want to consider a joint venture to review all their procedures on emergency and rescue operations, drug testing and do a combined P/R blitz to reiterate that they acknowledge the past problems (hard for any company or government to do, though we as individuals are told we should do this on a daily basis) and what new controls and improvement they have made to combat these events and make cruising a more enjoyable and safer experience for all. Lastly I'd like to point out that we only hear about the terrible events like flight 307 that has apparently disappeared  with no trace.  However there are hundreds if not thousands of short, intermediate and long distance cruises that take place daily and go their routes and return without incident.  My worry is another large scale terrorist cruise ship take over in an area previously thought to be a safe route.  If Somali rats can take over multi-ton tankers a band of marauding terrorist could blow a cruise ship with little trouble I am afraid. Now ask me about my theory on Flight 307!
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Look before you leap this summer.
When Ken Siegfried heard that the U.S. Consulate General in Hamilton, Bermuda, had issued a warning about ongoing dumping of …
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Seriously? Can't we leave our pets at home?
A carry-on bag is included in Lana Joseph’s ticket price whenever she flies from Cleveland to Fort Lauderdale, Fla., on United Airlines. But if that carry-on includes Molly, her six-pound Yorkshire
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This is allowed? If someone brought a filthy dander ridden animal on board, I'd stop breathing lol!
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People
Have him in circles
30,512 people
Work
Occupation
Ombudsman
Employment
  • National Geographic Traveler
    Ombudsman, present
Places
Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Currently
Orlando, FL
Previously
Vienna, Austria - New York - Berkeley, Calif. - Irvine, Calif. - Long Key, Fla. - Key Largo, Fla. - Port St. Lucie, Fla. - Hamburg, Germany - Frankfurt, Germany - Claremont, Calif.
Links
Story
Tagline
Consumer advocate
Introduction

Christopher Elliott is a consumer advocate and journalist.

Elliott is National Geographic Traveler magazine’s reader advocate and writes the nationally syndicated Travel Troubleshooter column, which appears in more than 50 U.S. newspapers and Web sites.

He also writes the weekly Navigator column for The Washington Post and has a travel blog and consumer advocacy blog.

Education
  • University of California, Berkeley
  • University of California, Irvine
Basic Information
Gender
Male
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It's complicated