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Italian Restaurant$$
Today 11:00 am – 11:00 pm
Contact Information
150 Worcester Rd Framingham, MA 01702
150 Worcester RoadUSMassachusettsFramingham01702
$$Italian Restaurant, Pizza Restaurant
Italian Restaurant
Pizza Restaurant
Takeout Restaurant
Today 11:00 am – 11:00 pm
Monday 11:00 am – 10:00 pmTuesday 11:00 am – 10:00 pmWednesday 11:00 am – 10:00 pmThursday 11:00 am – 10:00 pmFriday 11:00 am – 11:00 pmSaturday 11:00 am – 11:00 pmSunday 11:00 am – 10:00 pm
Brick oven happiness
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Review Summary
24 reviews
5 star
5 reviews
4 star
6 reviews
3 star
6 reviews
2 star
4 reviews
1 star
3 reviews
Kid-friendly chain serving classic Italian fare & pizzas, plus cocktails, wine & beer.- Google
"The food was great but the waiter lacked interest in serving us."
"The waitress could not have been better the manager Don was horrible."
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Ramy G
a month ago
Update: 5 stars Bertucci seems to have improved a lot. The food is fresh. The service is quick. Looks like a new management has taken over. Everything is pleasant for now and is now a great place for lunch and dinner. Original review: 2 stars Pizza's are great but the service is bad. The waiters don't bother for smaller groups of people (like 2-4) but they are always behind the bigger groups of people for obvious reasons. As a result, we need to constantly look around for the waiter in case we need something. Bertucci is a back up restaurant to go to in case Olive garden gets too boring. But I wont come back here and just wish for some new management to take over. Poor service. Leave only 10% tips.
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Jennifer Moshe
2 years ago
I had a party of 13 here to celebrate my daughters birthday on October 19th. She choose this place because this used to be one of he favorite places. During her meal she found hair in a role she was eating, found what looked like a pubic hair in her salad, and while eating cake at the end encountered 2 dirty plates that were with the clean dishes. The waitress could not have been better the manager Don was horrible. I get he was busy, but where are the standards? I will never eat here again. And after this happened I called upper management and left a message, I still have not heard back....that was on October 23, so I am assuming they condone what happened.
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Devansh Bajaj's profile photo
Devansh Bajaj
9 months ago
Raw pasta with sauce on it.
A Google User
3 years ago
The food was great but the waiter lacked interest in serving us. The coke tasted like it was mixed with dirty socks but my wife said her coke was fine so when the waiter finally returned I replaced it with another one. When he returned it looked like all he did was add a little more coke. Once again I took only one sip and it tasted like dirty socks so when he finally came back I requested a sprite which tasted the same. I ate my meal but I was so thirsty . My wife finished her coke and mine. In the middle of the night she threw up all night and called out sick the next day to throw up. I think there is something wrong with the nozzle on the soft drink dispenser. The waiter thought I was nuts and did not care. Great experience. I will not be back anytime soon.
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Rohan Raj
a year ago
I have been to many Bertucci's and had good experience but this Bertucci's in Framingham is the Worst Service and Bad food. They were very bad in treating me, the waitress was unprofessional with me and not at all polite, she was rude. Also the person who takes you to your seat was rude too. She just told me by direction of hands that i can sit in the back but she was taking other customers to their seat so it was kinda unfair. Also the waitress brought a calzone that was Burnt and she dint apologize either. I would say it was a poor and unsatisfactory experience there.
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Brian Johnson
2 years ago
A decent meal for the family. A nice place to go when some (i.e. kids) want pizza and others want something different. Food was very good (and fast) and our server was very friendly.
A Google User
3 years ago
Okay, been through the ups and downs. Had the bad service previously. Stayed away for a while, but was drawn in by one of their promo's. SO WORTH GOING BACK. New roman pizza is awesome, but so are the new chix wings and other menu changes. Have been for dine-in service twice and it was great, especially with two impatient kindergarteners. Have been back multiple times for fab take-out also. Give it another chance. We did and are very happy, especially considering we're pretty sick of the route 9 restaurant scene. One last suggestion. Our Favorite is the antipasto misto. w\We order extra rolls ad make sandwiches out of it, then order a pizza and salad. Super satisfying for a family meal.
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A Google User
5 years ago
The Framingham location is great! I love the delicious rolls and quick salads. The service is always excellent, as well as the food. I would highly recommend dinning here.