Profile

Cover photo
FLORIN ISTRATE
Works at Levi9
Attended GH. Asachi Technical University of Iasi
Lives in Iasi, Romania
68 followers|6,651 views
AboutPosts

Stream

FLORIN ISTRATE

Shared publicly  - 
 
Red Light District :-)

2

FLORIN ISTRATE

Shared publicly  - 
 
 
Our very own +Jim Franklin spoke with the TechStars for a Day crew on being a CEO. Check it out! #startups #entrepreneurship
1
Have him in circles
68 people
Elmer Thomas's profile photo
Costi Teleman's profile photo
Dominic May's profile photo
Iuliana Cosmina's profile photo
Ian Douglas's profile photo
Georgiana Elena Lungu's profile photo
Jose Lopez's profile photo

FLORIN ISTRATE

Shared publicly  - 
 
People having fun
 in AMS
1
 
Holland....rabbits everywhere.
2

FLORIN ISTRATE

Shared publicly  - 
 
 
Gmail is now the most popular mailbox provider. Here are 5 tips to get delivered at Gmail: http://ow.ly/gJD4q
1

FLORIN ISTRATE

Shared publicly  - 
 
 
Ubuntu Phone OS First Look on +TechnoBuffalo at CES 2013! http://youtu.be/3YId_dwE99U 
1

FLORIN ISTRATE

Shared publicly  - 
1

FLORIN ISTRATE

Shared publicly  - 
1
People
Have him in circles
68 people
Elmer Thomas's profile photo
Costi Teleman's profile photo
Dominic May's profile photo
Iuliana Cosmina's profile photo
Ian Douglas's profile photo
Georgiana Elena Lungu's profile photo
Jose Lopez's profile photo
Work
Occupation
Sysadmin @levi9
Skills
Windows Operating systems, Azure clouds, Email, Technical Support, Helpdesk, Training, Customer Care, Wall-to-Switch network troubleshooting, Network Wiring & Device installation
Employment
  • Levi9
    System engineer, 2013 - present
    Assist with the installation, configuration and management of the Windows infrastructure in both a physical and Virtual environment. Analyze system performance, modifying parameters to improve throughput and effectively utilize system resources. Monitors resource usage, making required adjustments. Participate in on-call production support activities based upon documented support procedures. Pro-actively seek out on the job training from senior resources to increase both technical and professional skills Responsible for contributing to the organization’s goals and objectives. Responsible for understanding and following corporate and department security policies and procedure along with standard operating procedures (SOP). Recommend improvements to facilitate better management and monitoring of the environment. Effectively communicate across the organization, both written and verbal Coordinate activities with vendors as required.
  • Sendgrid.com
    Level 2 Customer Support Engineer, 2012 - 2013
    Resolve customer issues via phone, chat, and email. Lead a team of technicians through our designated roles for the day, handling escalations & scheduling. Resolve escalated issues from Level 1 Technicians. Investigate, vet, and submit bugs. Build training videos & documentation, covering both industry standards & internal knowledge. Answer public customer support questions vis GetSatisfaction & other channels.
  • Sendgrid.com
    Customer Support / Technical Representative, 2011 - 2012
    Dedicated Support/Customer Technical Representative(s), who loves solving SMTP and DNS issues for Customers, Respond to technical support requests and service inquiries submitted through our Zendesk help desk, email, online chat. Research and provide quick and effective resolutions to technical issues with customer satisfaction as the ultimate goal. Identify frequently asked questions and author topics in our online forums, or create wiki entries to enhance our self-support options. Author content for internal support procedures and end-user documentation as needed.
  • Anghel Saligny High School Iasi
    System Administrator, 2008 - 2011
    Software instalation, hardware maintenance, server administration Windows 2003 - Active Directory, Windows 2008 Server , Fedora router, Ubuntu, CentOS, management, administration linux router, providing connectivity to the Internet for about 80 computers, install operating systems and applications - Windows XP, Vista, Windows 7, MS-Office 97, 2003, 2007 - Word, Excel, PowerPoint, Access, Image processing, Antiviruses programs, conectivity of periferic equipments - fax, multifuntionals, webcams.
Places
Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Currently
Iasi, Romania
Links
Contributor to
Story
Tagline
You just have to try !!
Introduction
I'm passionate about networks and operating systems, software in general. I'm currently working as a sysadmin at levi9.com, Iasi branch.
Bragging rights
Recently I've taken and pass the MCTS 70-680 Configuring Microsoft® Windows 7
Education
  • GH. Asachi Technical University of Iasi
    Faculty of Automatic Control and Computer Engineering of Iasi, 2002 - 2005
    http://www.ac.tuiasi.ro/index.php?meniu=bachelors
Basic Information
Gender
Male