Profile

Cover photo
Verified local business
Spring House on the Park
Apartment Building
Today 8:30AM–5:30PM
21,307 views
AboutPostsPhotosVideos

Stream

 
In addition to elevators for some buildings, the Crown Wind River Apartments at 83rd Street and Lewis Avenue will have some units with direct garage access.
1
Add a comment...
Contact Information
Map of the business location
3851 Belleau Wood Dr Lexington, KY 40517
3851 Belleau Wood DriveUSKentuckyLexington40517
(859) 271-1067leinbach.com
Apartment Building, Apartment ComplexToday 8:30AM–5:30PM
Monday 8:30AM–5:30PMTuesday 8:30AM–5:30PMWednesday 8:30AM–5:30PMThursday 8:30AM–5:30PMFriday 8:30AM–5:30PMSaturday 9AM–5PMSunday Closed
The 3 Million Dollar Renovation of course!  Call today to schedule your personal tour.
Google+ URL
Your Activity
Write a review
Review Summary
3.1
9 reviews
5 star
2 reviews
4 star
1 review
3 star
1 review
2 star
1 review
1 star
4 reviews
"...I've never had the slightest motivation to write a negative review."
"...where the front office declares in a smartass manner..."
"...Secondly, the maintenance staff is fly-by-night."
Photos
Scrapbook photo 2
Scrapbook photo 3
Scrapbook photo 4
Scrapbook photo 5
Scrapbook photo 6
Upload public photo
All reviews
Jon Martin's profile photo
Jon Martin
2 months ago
Please steer clear of this place, folks. I have never written a negative review of an apartment complex before today, but this complex is on a whole other level of infuriating. First off, this complex forces you in your lease terms to have internet with this company called "Suite Solutions," who is single handily the worst and most inept company you could ever imagine. They are a sister company of Dish Network (a smaller, downgraded version of an already frustrating company is not a good situation), and have roughly four total employees (you talk to the same people every single time you call the call center). The amount of times I've had to call them about the internet completely cutting out is truly incalculable, and the problem is never, ever fixed. They are an internet provider and I had to explain to one of their "technicians' what an IP address is. The company is so awful that they have monthly pizza parties in the clubhouse so all the residents can flock in and address our tsunami of internet issues all at once. It's laughable that SpringHouse has a monstrous 'fastest internet in town!" banner advertisement right on Man O' War. Secondly, the maintenance staff is fly-by-night. These guys probably try their best, but they do not have actual skill when it comes to fixing issues around the apartment. Whether it's painting over horrible chips missing from the wood on the balcony (there at move-in), or fixing the fragile blinds, the maintenance staff just hastily patches the problem instead of replacing or completing fixing the situation. Thirdly, the front office staff is oftentimes rude, abrupt, out of the office during regular office hours, and extremely hard to reach via phone. Just last week, I had my University of Kentucky welcome mat stolen by another resident (..who does that??). I called the front office and very calmly and politely requested that they knock off some money from my next rent check since i would have to pay for a replacement mat. The assistant leasing manager very curtly informed me that "it's not the company's fault," and that "they have no proof that the mat was even stolen." Really? Who has the time to make up such a random situation? That audacious and smartass retort pushed me over the edge to take the time and write this review. I don't think anyone out there would want to live at an apartment complex with all the problems listed above, as well as at a residence where the front office declares in a smartass manner that it's "not our problem" when your personal property is stolen right from your front door by one of your renters. As a recent college grad, I've lived in different apartments year after year, and I've never had the slightest motivation to write a negative review. This place is just uniquely terrible Please save yourself the stress and do not even take a tour here. You deserve much better.
• • •
Emily Miller
2 years ago
This is my second year at Springhouse. To be honest, I was ready to sign up for year three, until a recent change. Let me start by saying that until now, everything this complex has said has been true. There were no hidden agendas, the amenities were as they promised, the apartments are nice and clean. You never hear your neighbors, and they love pets, which was important to my roommate and myself. However, recently they enforced a switch of internet and cable providers. We moved from Insight which we payed around $80 for fast internet, cable in three rooms, dvr, and showtime. We are now paying considerably more for slower internet, cable in one room, dvr, and no on demand options or HD channels. If we wanted the exact same services? The cost would be around $140!! We were not given an opportunity to stay with a service that has been good to us for years. It may seem like a small inconvenience but every dollar matters in our household. Not to mention we were without cable or internet for several days due to the mandatory switch. This has left a bad taste in our mouths as well as our neighbors. Leinbach (the owner of this complex) also enforced this in their other complexes, no doubt because they get a portion of the money. What's sad is how many people I know who will not be renewing their lease over this issue. I had advised several friends to consider this complex and now have asked them to look at other options. It's a shame to leave with a bitter taste in my mouth.
• • •
A Google User
4 years ago
Nice cheap rent we got a deal 600$a month buy it seems like the apt is falling a part. Tile In the bathroom were falling off... the plumbing is nasty full of rust or iron. And the floor boards are coming slightly loose along with the carpet in the hallway. We won't stay more than two years if that.
Douglas Jefferys
4 months ago
Rickelle Hill
5 months ago
Neighbors were so rude! They staff never did anything about it. My car was vandalized, I think it was a racism issue!! Worst place I have ever lived !!!!!
A Google User
5 years ago
When my husband and I signed our lease last year before they finalized it, we were informed that the community had been sold and new management would soon be taken over. We were hesitant but seeing how we had no where else to go we signed the lease and are very happy we did. Every service call we have ever made has been addressed within 24 hours. The maintanence and office staff are very friendly and helpful, and when approached with a question if they do not knwo the answer they are up front and honest about not being well informed. Ask for time to look into and with 48 hours we hear from them. We rarely hear any noise coming from other apartments and are looking forward to renewing our lease with them next month. The new management group that has taken over have made several upgrades to the building. New exterior paint and balconies. As far as parking is concerned I am always comfortable walking in late at night. People tend to comment for when it's actually a complaint, I thought a compliment was in order for outstanding service.Thanks Spring House!
• • •
Sarah Woodard's profile photo
Sarah Woodard
a week ago
A Google User
4 years ago