makes the point that traditionally folks saw training as the solution to knowledge gaps and performance issues. However, pulling people away from their work environment to do formal training is rarely effective or efficient.
Jane, who will be speaking at #nexconf
in Sacramento in March (http://lanyrd.com/2014/nexconf/
) takes this theory a step further, by offering case studies demonstrating the practical application and benefits of informal training. These concrete examples (she's posted two of three, linked at the bottom of the article) help illustrate her point and drive it home.Posted by: +Stephen Judd