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Chris Morgan
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Just went to Leith Toyota to look for new Highlander and we worked with Reggie Henriquez. Friendly, knowledgeable and attentive, Reggie took the time to listen to what we were looking for to get new transportation for a family of 5. Initially, the one we were looking for was not available, but we took one on the lot for a spin. During the test drive there was ZERO rush and pressure, and Reggie took the time to answer all of our questions. We decided we were ready to deal and Reggie came out with a great price -- no need to go back to "the tower" -- however, finding the vehicle was going to be a challenge. Knowing what my means and tolerance were for a new vehicle, I had Reggie enquire about another Highlander right on the lot -- and he came back very quickly, and we had a deal. Not only did Reggie do a great job, but the entire process was pleasant and no pressure. Even the finance guy, Alan Broughton took extra time to address all of my concerns. I've purchased at least a dozen vehicles over the past 20 years, and this was the most pleasant experience I've ever had. Reggie and the entire staff understand that consumers are more informed and educated than they were even 5 years ago thanks to all of the data that is readily available, so not a lot time was spent bickering. Here's what you want, here's a fair price, you're qualified, let's make a deal! I highly recommend anyone in the market for a Toyota go to Leith and ask for Reggie. Toyota's are great vehicles on their own, but the service is top notch and makes your decision to buy one even easier. Oh, and the popcorn while you wait is fantastic!
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Quality: ExcellentAppeal: ExcellentService: Excellent
Public - 4 years ago
reviewed 4 years ago
1 review