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Rocky Mountain RV & Marine
RV Dealer
Today 8:00 am – 6:00 pm
120 followers|430,222 views
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Home is where we park the RV!
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A heartfelt "Thank You!" from Joan Galion, the winner of our $1000 Gas Card!
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Bob is shopping for new RVs in Elkhart.  There's so much to see there needs to be 2 of him!  Oh, wait . . .
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Who is headed out early today?  
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Have you heard about the WhiteWater Retro Travel Trailers?  These are very light weight and can easily be pulled with smaller vehicles.  Three of the models weigh under 2000 lbs.  One you can put in a standard garage!
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Have them in circles
120 people
Nielsen Beaumont's profile photo
Pueblo El Mirage RV & Golf Resort's profile photo
Rick & JoAnne's RV Travels's profile photo
TheBest Cooler's profile photo
Dealership Unlimited's profile photo
UberSignal's profile photo
Everything About RVing's profile photo
Sys2K DMS and CRM Solutions's profile photo
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Have a photo of your Best Summer Memory?  Enter it into our Photo Contest and you might win an iPad with Retina Display! Check it out here ~>  http://ow.ly/pNwI4
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We are very happy to announce the winner of our $1000 Gas Card!
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Trying to figure out what this is a warning for.  Any ideas?
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Rocky Mountain RV and Marine http://buff.ly/1cgIGMj very interesting houseboat! Advantages of an egg shape?
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Here's 10 Happy people!
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It's officially summer!  The sun has aligned with the niche in the Grand Kiva at Chaco Canyon.
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Contact Information
Map of the business location
12700 Central Ave SE Albuquerque, NM 87123
12700 Central Avenue SoutheastUSNew MexicoAlbuquerque87123
(505) 292-7800rmrv.com
RV Dealer, RV Repair Shop
RV Dealer
RV Repair Shop
Boat Dealer
Boat Repair Shop
Today 8:00 am – 6:00 pm
Monday 8:00 am – 6:00 pmTuesday 8:00 am – 6:00 pmWednesday 8:00 am – 6:00 pmThursday 8:00 am – 6:00 pmFriday 8:00 am – 6:00 pmSaturday 8:00 am – 6:00 pmSunday 10:00 am – 5:00 pm
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Review Summary
4.1
13 reviews
5 star
10 reviews
4 star
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3 star
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2 star
1 review
1 star
2 reviews
"Rocky Mountain RV and Marine in Albuquerque is the BEST!"
"They have restored my faith that there are GOOD RV service companies out there."
"The service department at Rocky Mountain made it happen!"
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People
Have them in circles
120 people
Nielsen Beaumont's profile photo
Pueblo El Mirage RV & Golf Resort's profile photo
Rick & JoAnne's RV Travels's profile photo
TheBest Cooler's profile photo
Dealership Unlimited's profile photo
UberSignal's profile photo
Everything About RVing's profile photo
Sys2K DMS and CRM Solutions's profile photo
Dusti Hillis (kitten)'s profile photo
All reviews
Terry L. Logan
4 months ago
Rocky Mountain RV and Marine in Albuquerque is the BEST! We recently took our new Winnebago to them for several problems we had with the Satellite system that the dealer we purchased our new RV from, (Camperworld Longmont, Colorado) could not (would not) fix. Rocky Mountain RV identified the problem, fixed it and called Winnebago and got all the work covered under warranty. They have restored my faith that there are GOOD RV service companies out there. I highly recommend these guys!
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Valerie Spencer
8 months ago
We originally chose Rocky Mountains RV because they were a Blue Ox dealer in the Albuquerque area. We were looking to outfit our RV with a tow bar and get a baseplate installed on our Kia. This was the second time we tried to get this set up because the first place we took our vehicles to told us that it couldn't be done. The service department at Rocky Mountain made it happen! They had no problem working with us to make minor modifications to the car to get the baseplate installed properly and safely. When it was all done, the walked us through how to hook up the equipment and made sure that we good to go. The staff was friendly and knowledgeable and, all in all, I am very satisfied with the quality of their work and I will be happy to bring my rig back to them again in the future.
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Leah Marie
3 years ago
On a recent trip from California to Texas we were travelling through New Mexico and experienced a problem with our air conditioner on our 5th wheel at the KOA campground in Albuquerque. So after searching the Internet for an RV service provider, we discovered that an RV dealer was just across the street, so we drove over to Rocky Mountain RV. You would have thought we had bought our 5th wheel from them by the way they treated us. The ladies at the service desk were very helpful and they asked us to wait in their customer lounge while they dispatched a service technician to evaluate & solve our problem. By chance the part that was giving us problems in our thermostat was in stock in their parts department. They got us back on the road in just a couple of hours. We were VERY impressed with their attitude and dedication to customer service, plus they are very nice people to deal with.
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Tommy Blanton
4 years ago
Took my Travel Trailer to have some warranty work done and three weeks later I came out with a $230 bill including one hour of work not covered under warranty because they couldn't find the problem. My bath is unlevel and causes water to run onto floor and their fix was about a 1/4" of silicone to keep the water from dripping. Asked them to replace a hubcap ($20) that had fallen off during our last trip and they charged $91 in labor for supposedly repacking the bearing in the exposed hub. Anyone knows that a hubcap does not protect the hub bearing, but they tried to convince me otherwise. It took an argument with the Service Manager, who tried to manipulate my words, to get the charge dropped. I can't imagine how many people they get over on like this, but get away with it. Beware! All the plaques and awards and especially the Ethical code on their wall is for show. They will get no more of my business.
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Juanita Trevino
5 months ago
Sales person did not write down the correct rv orientation date that we had agreed on, so when my husband and myself showed up, the rv was not ready. The one extra star is for the guys in the back that worked hard to get our rv ready by the afternoon. The rv was advertized as having a backup camera, we were told that they would get it working by the time we picked it up which would be after we paid for it...but when we picked it up, there was no backup camera. We just wanted to leave, so we left it at that. Lesson learned, double check everything you get from there and call ahead to confirm everything.
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Tom Burford
9 months ago
Recently bought an end of year model Winnebago travel trailer. Great deal, Richard Kerwin was great to work with. Just came back from our first excursion to Sedona and it was great. Nice pull, everything worked great, better than we could have hoped. Our sales experience was great, Travis (financial), Dave (vehicle operation run-through) easy to work with, quick deal form start to finish and (Dave) walking us through all the idiosyncrasies of our new trailer prior to pulling out of the lot. Oh forgot to mention, life-time warranty . . . . . if you are in the market I would highly recommend you check out Rocky Mountain RV on Central avenue in ABQ.
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Kat Hart
3 years ago
Over the last few months we have had occasion to bring our 2010 Lance model 992 camper in for warranty/service work three times. The first time was in mid July. When cleaning up the camper after a trip I realized that the microwave was falling oout of the cabinet. I called and spoke to Bob Franklin, we brought it in and the mocrowave was properly installed while my wife and I went for a walk. This was covered under warranty as the installation was determined to be incorrect at the factory. The next time I discovered that the generator would not start. I spoke to Wes Hedlund who asked me to check a few items and call him back. The problem was witht he propane regulator and the next day they repaired this and it was covered by Lance again. Next, we decided to install solar panels which Ernest Marquez assisted us with. Ernest quoted us a very fair price, the work was accomplished in a timely amnner and completed a day sooner than originally quoted. I am sure that it is a pain in the butt for the ladies at the service deskt o have me call constantly with "when will it be done?" inquiries. While we were very pleased with your sales staff when buying the camper, the shining light of your organization is the service / parts department. The three ladies at the service des, Jane, Emilie and Mary, do a tremendous job and are always pleasant to deal with. Youir service and assistant service managers, Bob and Wes, make the time to answer my questions and return pnone calls promptly. We have never et the people in the back that get things done and fulfill the managers' promises; they are to be commended for a job well done!
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Scott Yager
3 years ago
Recently we were vacationing in an RV park in New Mexico when we noticed a strange squeaking sound coming from our front wheel on our motor home. The park manager suggested that we take it to Rocky Mountain RV & Marine in Albuquerque to have it checked out. When we got there it was late in the day so the service lady asked us if we could wait until in the morning for them to check it out. She was very confident that it wasn’t serious and asked us to bring it back at 7:30 the next morning to have it evaluated. When we went in the next day they were ready for us and after a brief investigation, they discovered that it was just a brake pad that needed adjusting. After just 1.5 hours from the time we arrived we were back on the road. I would definitely recommend this dealership for any maintenance problem you have. Their service department is #1!
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