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Holiday Inn Club Vacations Orlando - Orange Lake Resort
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8505 W Irlo Bronson Memorial Hwy Kissimmee, FL 34747
8505 West Irlo Bronson Memorial HighwayUSFloridaKissimmee34747
Welcome to the Premiere Family Vacation Resort in Orlando The Holiday Inn Club Vacations Resort offers your family an unparalleled Florida vacation experience.
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4-star hotel
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Booking links sponsored. $209 incl taxes & fees
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Review Summary
202 reviews
5 star
110 reviews
4 star
38 reviews
3 star
12 reviews
2 star
17 reviews
1 star
24 reviews
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Steve Hutchison
2 weeks ago
Love this place! 1300 sq ft villas with all the comforts of home. 7 pools to choose from. Lots for the kids to do. Good prices when you book early. Close to everything you need in Kissimmee. It's in Florida! Don't waste your money on a timeshare. You can get a 2-bedroom villa for $168/night when you book in advance (do a search for "Holiday Inn Friends and Family Rate").
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Sabrina Valverde
2 weeks ago
I wish I had read these reviews before I agreed to the vacation package at this resort. I NEVER fall for these scams but after 45 minutes on the phone the marketing agent from Holiday Inn Club Vacations convinced me that there were no strings attached. However, when I got to the hotel who offered me the complimentary stay at this resort I was charged double!! When I questioned this they simply told me it was because I had agreed to 5,000 points. I did agree to points and asked what they were for and if it was free...I was assured again...Yes free because we value our members. However, they were charging me double and also very dishonest throughout the entire process of trying to fix this over charge. After extensive phone calls with the management of the hotel in Texas and Holiday Inn corporate offices I was finally reimbursed for the overage charged. However, they supposedly can not do anything about the $249 I paid to Holiday Inn Club vacations because it is a different company. When I contact Holiday Inn Club Vacations I am told it is non-refundable. I tried to explain that at this point I do not want to accept this vacation because I can not trust Holiday Inn. I DO NOT want to go to Florida and be charged a bunch of hidden fees. Of course, I was told to e-mail like the other reviewers and have yet to hear from them. I have never given a negative review for any company. Unfortunately, this review is my last hope for getting my money back. It is my hope that someone from Holiday Inn Vacations will contact me and the other reviewers who were scammed and make this right. If you are reading this please do not fall for it! I can not believe I did!!
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3 months ago
We loved it, 2nd time we go this year. The first time we stayed in the 3 bedroom villa and were able to accommodate 11 people comfortably, the beds are big and comfortable, living room dining room combo is open and comfortable as well, everything was very clean. The parks are very close. Also a Publix is less than a mile away so we did all our shopping there. We loved it so much, we ended up coming back 2 months later, it was a little cold for the kids to go inn the pool so we did other things inside the resort. They had a blast, didn't even miss the pool. We already book our 3rd stay this year!
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Douglas Dikun
4 months ago
Remarkable experience. Wonderful hospitality. Excellent assistance to learn about events and entertainment both at the resort and elsewhere in the Orlando and Tampa areas. Take advantage of the growth and the multiple locations you can utilize around the USA and elsewhere. Get into the HolidayInn Group and you will see how to maximize your membership.
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Tara Mansfield
a week ago
If I could move in - I would! The resort is absolutely beautiful! Large, spacious rooms; gorgeous decor; fully functional kitchens and as far as I was concerned had everything that I could possibly ask for! On-site guards as well so very safe! While the on-site restaurants can be a little pricey there are plenty of great places to eat outside of the resort. I genuinely can not think of one complaint about this place! We stayed in the recently renovated West village and it was gorgeous. The pools are lovely and clean, there are plenty of activities if you want to do that and it is close to a lot of major parks and shopping malls! One thing to note : At the checkin desk they will encourage you to go to a time share meeting, making it seem all casual just to get free bands for the lazy river etc... when you go however the reps are pretty intense! It is not for the faint of heart!
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Grim Brunn
3 weeks ago
Facilities too spread out. Expect many older stale buildings, dying appliances, and small water heaters due to the nature of the isolated rooms. Room interiors themselves are about on the level of any generic hotel, not quite resort level of quality. Plenty of activities outside, most expensive though. There's better options in Orlando.
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Brian S
2 months ago
I was blatantly lied to about the vacation package. I was told that there were not hidden fees or additional charges for holiday dates. After they gained my business for this reason specifically because those are the only times I could use the vacation package I found out that there are in fact additional fees for holiday dates. Because I can now not use the offer at all and the fact that I was directly lied to in response to this question specifically I requested a refund in which I was told "...the vacation package is non-refundable, therefore we cannot honor your request for a refund." This shows the complete lack of customer care or satisfaction Holiday Inn Club Vacations has. They clearly operate on pure greed, the fact that they can't give a $200 refund for an unused package is absurd. They do not even have a customer support number to work this out, I was directed to just send an email in which I was shut down with no option but to let them steal my money. Completely unethical greedy company that has lost my business for life.
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Juan carlos Hernandez
6 months ago
PLEASE DO NOT BUY TIME SHARE FROM THIS COMPANY!!! We made a HUGE mistake when we bought a week at this timeshare in 2010.. I was told by the sale person that if we want to sell it, Orange Lake would buy it back: what a load of lies; we believe her, not realizing that this was a sales con. It cost us a lot of money. This is one of the MOST deceitful resort that I have ever stayed in my life. First, I bought a vacation package over the phone where they told me I would get $99 back in rebate if I go to a 2 hr tour (another waste of my time) to buy time share. The women told me that it would be as spending $99 for this trip since I would be paying $199 for the package. Little did I know that that was all a lie. I was told to find my own transportation (pay for cab) to get to this tour. Then once I finished the tour, they had given me the rebate, only to find out that i have to stay at another holiday inn hotel IN THE FUTURE to get this rebate. This was NEVER told when you purchase the package. So it's was surprise, after the 2 hr tour and paying $100 for cab that you would not get your rebate back. Then when you call the rebate office, a rude old woman answered saying that it was in the fine print, which you don't get until you finish the tour!!! How ridiculous and lying and deceitful of this company. Please DO NOT BUY their vacation package or stay at this resort. IT WAS A SCAM!!!
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