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Scott Aaronson
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We live a block from Dr. Edoka's office, having moved from out of state just a month ago. My 3-year-old daughter was awake the entire night, screaming in pain because of an ear infection. So, as soon as Dr. Edoka's office opened in the morning, I took her there, ready with all our insurance information. The receptionist did not say what any pediatrician's receptionist in my experience would've said -- something like, "we're busy at the moment, but let's check to see if we can squeeze her in sometime this afternoon, or tomorrow, or at least have a nurse look at her." Instead, without even checking the calendar, she simply said: go away and take her to an emergency room or something. An emergency room, of course, would likely traumatize a 3-year-old, who could wait there all day in misery just to get the same antibiotics that a family pediatrician could easily have prescribed. What's even the point of a pediatrician if he or she can never see your kid when they're sick? Maybe this is an argument for only dealing with pediatric clinics, and ignoring individual providers -- *especially* if the providers' offices will actually be curt and rude, rather than apologetic, when telling you why they won't do anything for a kid in agony. In any case, Dr. Edoka has lost a new patient for life. Hopefully other pediatrics offices around here won't have the same attitude. If they do, we'll have to reevaluate our entire decision to move to Austin.
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Public - 3 months ago
reviewed 3 months ago
1 review