Profile

Cover photo
Verified local business
Applebee's
Restaurant$$
Today 11:00 am – 1:00 am
115,055 views
AboutPostsPhotosVideos
Contact Information
Map of the business location
5241 West Genesee Street Camillus, NY 13031
5241 West Genesee StreetUSNYCamillus13031
(315) 488-3715applebees.com
$$Restaurant, Bar & Grill
Restaurant
Bar & Grill
Family Restaurant
American Restaurant
Today 11:00 am – 1:00 am
Monday 11:00 am – 12:00 amTuesday 11:00 am – 12:00 amWednesday 11:00 am – 12:00 amThursday 11:00 am – 12:00 amFriday 11:00 am – 1:00 amSaturday 11:00 am – 1:00 amSunday 11:00 am – 12:00 am
Menu
Applebee’s is the world's largest casual dining chain, offering a lively bar & grill experience with an array of drinks, appetizers and entrées that constantly evolve. Open ‘till midnight or later.
Google+ URL

Street View

Panorama
Write a review
Review Summary
3.2
9 reviews
5 star
1 review
4 star
2 reviews
3 star
No reviews
2 star
3 reviews
1 star
3 reviews
Full-service chain bar & grill providing hearty American eats in an informal setting.- Google
"I got the maple/bacon chicken wrap with a side salad."
"I could say more about the poor service, but I love Applebees."
Photos
Scrapbook photo 2
Scrapbook photo 3
Upload public photo
Your Activity
All reviews
Rainy Lake
a month ago
Decided to have dinner a Monday eve about 6:30 and choose this Applebees, there were a few people dining and a handful at the bar. Was myself, Husband and grandson. Hostess and wait-staff were very nice and professional. My husband ordered the pot-stickers appetizer and the pecan crusted chicken salad. I got the maple/bacon chicken wrap with a side salad. My grandson got the 8 oz sirloin with steamed veggies and a baked potato. Pot-stickers came out right away, however I thought they tasted very oily and fishy. Only tried one. The rest of our dinner took a bit, maybe 25 mins. The pecan chicken salad was just okay, not nearly as tasty as the last one he had at another applebees. My wrap was good and tasty. The side salad was really lacking in flavor, then I discovered all the dressing and veggies were on the bottom of the dish! It was really difficult to mix that up, not sure why the greens were on top of the dressing. My grandsons steak was overcooked, but tasty, the steamed veggies were tasteless, the carrots/broccoli were undercooked. His baked potato did not come out with his meal and the waitress said it would be another 5 mins as the hadn't even cooked it yet. When the potato finally came out it had been 10 mins. I heard her tell other patrons all the cooks were new and didn't know how to prepare all the food yet. Needless to say we will NOT be visting this Applebees again.
• • •
Response from the owner - a month ago
Rainy: Thanks for passing along your feedback, and we apologize for the wait, food, and experience that you had at our restaurant! We would like to discuss this with you further, and if you could private message us on our Facebook page with your phone number, that would be wonderful (www.facebook.com/applebeescamillus). Thanks in advance, and again, our apologies!
Lonnell Reid's profile photo
Lonnell Reid
2 years ago
I could feel threw my takeout container that the food was cold, but prior to that, when I called in my order the waitress was rude. I could say more about the poor service, but I love Applebees. DeWitt rules!!!!!!!
A Google User
3 years ago
The food was good but worst service I've had in the past three years. Hostess was incapable of sorting out how many were in each party standing at the door. Once that was sorted out we were seated quickly which we took as as a sign we wouldn't have to wait long for dinner. We were wrong. The waiter should look for another job. After taking our order, we never saw him again for 15 minutes. Our appetizer was late. When we finally asked about it, two were delivered. One by our waiter and one a couple of minutes later by some other person. Our waiter disappeared again for another 15 minutes. There was no communication of when the food might be delivered. No apology for having to wait. Nothing!. I spoke with the hostess who sent the waiter over. He asked "what do you want?" Food please! Friends of ours who had been seated prior to our arrival got up and left because the service was so poor. We should have too. After the food arrived one side dish was missing. It was a bad experience. The kitchen was slow and the staff had no sense of customer service. I think we'll let some of the staff find other employment before we go back.
• • •
A Google User
6 months ago
Picking up take out!!
Ralph G's profile photo
Ralph G
7 months ago
The other night we were seated in the bar section, no server for almost 20 minutes. Finally we decided to get a servers attention and she was very apologetic, friendly and helpful even though this was not her table. Meal comes and all is as expected except one of our party ordered a half portion of a salad entrée and another ordered the full portion. If there was any difference then the half portion was larger. The server said, "that's the right portions..." We use to frequent Applebees quite often, it's gotten so that I'm not much of an Applebees fan and now I am reminded why.
• • •
Response from the owner - 6 months ago
Hi Ralph: We apologize for the experience that you had at Applebee's in Camillus. This was definitely not up to our standards, or yours. We would like to get more information from you & rectify this situation. If you could private message us your contact information (phone number) on our Facebook page (https://www.facebook.com/ApplebeesCamillus) that would be greatly appreciated. We hope to talk to you soon!
Matt Thompson's profile photo
Matt Thompson
3 years ago
Sitting at home drinking beer is cheaper, but our new favorite bartender is fun to talk to. Other than that, it is better than a stick in your eye. Oh, I might order some buffalo nuggets.
A Google User
4 years ago
The food was cold as ice. I could believe it! And then when I tell the waitress that my food is cold, she asks me if I want to bring it back like it was a pain in the butt for her. Yeah she got a good tip!! Don't drink yellow snow!! Avoid the west genny applebees at all costs.
A Google User
4 years ago

Stream

Applebee's hasn't shared anything with you.

People are more likely to share with you if you add them to your circles.