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Verified local business
Arecibo Car Service
Car Service
Today Open 24 hours
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170 Brooklyn Conservatory Way Brooklyn, NY 11217
170 Brooklyn Conservatory WayUSNew York11217
(718) 783-6465arecibocc.com
Car Service, Limousine Service
Car Service
Limousine Service
Airport Shuttle Service
Taxi Service
Today Open 24 hours
Thursday Open 24 hoursFriday Open 24 hoursSaturday Open 24 hoursSunday Open 24 hoursMonday Open 24 hoursTuesday Open 24 hoursWednesday Open 24 hours
Fastest and reliable car service Brooklyn, New York . We provide Brooklyn taxi service, jfk car service, and other airports transportation in NY, New Jersey, Massachusetts and Pennsylvania.
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Review Summary
3.0
78 reviews
5 star
26 reviews
4 star
11 reviews
3 star
7 reviews
2 star
6 reviews
1 star
28 reviews
"Completely lacking in costumer service."
"I Love it Fast service,Clean Car, Driver so Friendly."
"Oh and their primary cars are minivans - very charming."
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Stuart Russell's profile photo
Stuart Russell
a month ago
If you want them to not turn up and just say its your problem when you call them ...use these guys. If you want to actually get picked up and get to where you're going i suggest you dont.
Response from the owner - 3 weeks ago
I'm sorry to see that you didn't enjoy your experience with us as much as I would have hoped, Stuart -- we're dedicated to prompt service, and it sounds like you may not have seen us on our best day. I'd love for you to give us another opportunity to show you just how great we truly are. -Johanna, Manager
Jose Rodriguez
8 months ago
6/15/15- Wanted to celebrate my daughters birthday at Bogota's on 5th Avenue, not far from Arecibo's office. I made dinner reservations at 6:00pm and called to reserve the car at about 4:00pm to pick me up at 5:30 on Dahill Road in Bklyn. Waited outside of the building with my mom. At 5:40, called to see where the car was. I was told it would be right there. At 5:50, no car. I called again and the phone rang around 10 times. No one picked up. By this point I was fuming. Called again at 5:55, phone rang again 10 times and no one picked up. Walked 6 blocks to the nearest car service to get a car. Needless to say I didn't make it to the restaurant in time while my daughter was waiting there for us for half an hour until we finally arrived. This was the first time I used Arecibo. This was the last time.
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Response from the owner - 7 months ago
We're so sorry to hear about your experience with our service, Jose. This doesn't sound like us, and we're so sorry for this miscommunication. We hope you'll give us another chance to prove what we're capable of. -Johanna, Manager
Clare Thommen
12 months ago
These guys are a disaster. Unreliable. Just use Uber x. Called close to 2 hours ago to book a car, told would be 15-20 minutes. After 30 minutes I received a call to say driver had an accident and another car would be 25 minutes. Left on hold for 15 minutes when called. Now the line is just busy. Still no car. I'm now in an Uber on 2x surge pricing in rush hour trying to get home to brooklyn from the city.
Response from the owner - 11 months ago
I'm so sorry to hear about your experience with us, Clare. This doesn't sound like us, and we're sorry we let you down. We hope you'll give us another chance to prove what we're capable of. -Johanna, Manager
Juan Pulido's profile photo
Juan Pulido
6 months ago
is one of the best companys in nyc (you go it try it...
Michelle Ledet's profile photo
Michelle Ledet
2 months ago
Called the night before to reserve a 5AM pickup to Newark airport. Arrived at exactly 5 and got my family and I promptly to the airport. I recommend this car service.
Response from the owner - 2 months ago
Thanks for letting us help get you to the airport, Michelle -- we know traveling can be pretty stressful sometimes, so we love being able to make our part of the journey as painless as possible! -Johanna, Manager
Jeanette Abbink
11 months ago
I find Arecibo service 50% of the time reliable and the other 50% they are unreliable so I have to give them one star because when you need a car service you need them to be accountable. I'm trying out other services. I'm looking for more consistency. I also have a pet and when I call I always ask for a driver who like furry friends and sometimes I get sent someone who is allergic, etc which is a major inconvenience to have to wait for another car.
Response from the owner - 11 months ago
We're sorry to hear about your experience with us, Jeanette. You're right, as a car service we should be 100% accountable and we're sorry we've let you down so far. We hope you'll give us another chance to prove what we're capable of. -Johanna, Manager
Dianna Lynn King's profile photo
Dianna Lynn King
a year ago
I used Arecibo from Park Slope to JFK. After I signed up, the company sent me a $3 coupon off to the airport. The driver was nice enough, the ride okay. When we got to the airport, the driver did not honor the coupon. First tried to tell me it expired Oct. 12 - when it said on it Oct 31. Told me I had to have it printed out when it said right on it - show this coupon on your phone "or" print it out. But, only $3, right? Except the driver then quickly used his phone to run the tab - and he ran the tab for $43. The online quote was $40. So, now this ride was costing $6 more than expected. I signed for it - then handed the driver an $8 cash tip. When I got inside the airport and checked my email, I found that the driver had not only added $3 to the fare - but had given himself a $6.49 tip without asking me. And he accepted the cash, too! What a dodgy deal that was. moral of this tale - expect the ride to cost more than advertised and expect them to tip themselves, so don't bother to give more. And don't sign it until you double check the figure. The print is small.
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Response from the owner - a year ago
I'm so sorry to hear about this experience with us, Dianna. It sounds like there was some sort of miscommunication, and I'm sorry we let you down. Please feel free to call as at (718) 783-6465 so we can try and resolve this situation. -Johanna, Manager
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Liz Clarke
10 months ago
As an English Woman in NYC I found these guys on the net and just hoped all would be OK. They were great. They were on time and very courteous to my family and me and handled the many bags we had with aplomb!
Response from the owner - 10 months ago
It's great to hear you're a fan of our service, Liz. Thanks for your support and we hope to see you again soon! -Johanna, Manager

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Have them in circles
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2020 Car Service Inc's profile photo
Most Affordable Locksmiths's profile photo
Johanna Espinoza's profile photo
Michael Block's profile photo
Naomi Podber's profile photo
German Lasalle's profile photo

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