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Della Drury
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Basic Information
Do not go to this store. The service staff are either snobs or really misinformed (which is not a good trait when dealing with machines worth thousands of dollars). I've been travelling across Canada with my cross-country mountain bike for a couple of months now. I've been stopping at nearly every bike shop across the country to get directions to the best local single track. Every single shop so far has been 100% helpful. Not this one. I asked the Rapid City staff two questions: Where they'd recommend I go to wash my muddy bike (or if I could borrow/rent their facilities), and where the best local single track was. Their answer to the first question was for me to go to a car wash and use the high pressure water. What! That is one of the worst things you can do to a bike! The high pressure water is just going to get into your bearings etc and wreck your bike! And this was coming from one of their mechanics! Their answer to my second question was that the location of the single track wasn't on a map. Yup, that's pretty normal, that's how it is all across Canada. They were unwilling to even try to point me in the right direction.
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Quality: Poor - FairAppeal: Poor - FairService: Poor - Fair
Public - 4 years ago
reviewed 4 years ago
1 review