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TAS Trader
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TAS Trader focuses exclusively on the needs, concerns, and opportunities of the Telephone Answering Service Industry.
TAS Trader focuses exclusively on the needs, concerns, and opportunities of the Telephone Answering Service Industry.

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Tips for Running a Successful Answering Service by Peter DeHaan

By Peter L DeHaan, PhD For all my adult life writing was something I did, but it meant nothing more. Then about eight years ago I began to take writing more seriously, wondering if it might be my next career. (It is, but it’s a part-time career. No…

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Lessons From Cars, Computers, and Software, by Peter L DeHaan

By Peter L DeHaan, PhD Since I work at home, I don’t do much driving. I sometimes wonder if I really need a car. Couple this with my preference to invest in a product and use it as long as I can. As a result my higher-end car was nineteen years old and…

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Read the January 2017 issue of TAS Trader, covering the #AnsweringService industry

Cars, Computers, and Software By Peter L DeHaan, PhD Since I work at home, I don’t do much driving. I sometimes wonder if I really need a car. Couple this with my preference to invest in a product and use it as long as I can. As a result my higher-end car…

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On Earth Peace and Good Will Toward Men, by Peter DeHaan

By Peter L DeHaan, PhD This month I’m not going to write about the telephone answering service industry or customer service or any of the things I typically address in TAS Trader. Instead I have a seasonal thought—sort of. In considering our society as a…

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Read the December 2016 issue of TAS Trader, covering the #AnsweringService industry

On Earth Peace and Good Will Toward Men By Peter L DeHaan, PhD This month I’m not going to write about the telephone answering service industry or customer service or any of the things I typically address in TAS Trader. Instead I have a seasonal…

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By Peter L DeHaan, PhD Long ago, perhaps in graduate school, I read a management guru who advocated that a company’s highest paid employee should ethically make no more than seven times the lowest paid employee. Of course I can’t find that source now, but…

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How well do you know your #answeringservice clients? You might want to rethink your answer.

By Peter L DeHaan, PhD I recently read a fiction book set in the late nineties. In a small but pivotal part of the story stood a telephone answering service. The author was mostly accurate in describing how an answering service functions, though his…

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Read the October 2016 issue of TAS Trader, covering the #AnsweringService industry

How Well Do You Know Your Answering Service’s Clients? By Peter L DeHaan, PhD I recently read a fiction book set in the late nineties. In a small but pivotal part of the story stood a telephone answering service. The author was mostly accurate in…

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Is your #answeringservice glass half-full or half-empty?

By Peter L DeHaan, PhD As I talk with owners and operators in the telephone answering service industry, some have concerns and others share excitement. I understand those who are pessimistic. After all there is much to worry about. I also understand those…

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Read the September 2016 issue of TAS Trader, covering the #AnsweringService industry

Is Your Answering Service Glass Half-Full or Half-Empty? By Peter L DeHaan, PhD As I talk with owners and operators in the telephone answering service industry, some have concerns and others share excitement. I understand those who are pessimistic. After…
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