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Micro Center
Computer Store
Today 10AM–9PM
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Pan Am Shopping Center 3089 Nutley St SW Fairfax, VA 22031, United States
3089 Nutley Street SouthwestUSVirginiaFairfax22031
+1 703-204-8400microcenter.com
Computer Store, Computer Repair ServiceToday 10AM–9PM
Wednesday 10AM–9PMThursday 10AM–9PMFriday 10AM–9PMSaturday 10AM–9PMSunday 11AM–6PMMonday 10AM–9PMTuesday 10AM–9PM
Micro Center is a computer retail store selling Desktop PCs, Laptop PCs, Computer Parts, LCD TVs, LCD Monitors, and thousands of other computer products. We also provide computer repair services.
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Review Summary
3.7
161 reviews
5 star
68 reviews
4 star
36 reviews
3 star
22 reviews
2 star
16 reviews
1 star
19 reviews
Retail chain with a vast stock of computers & parts, plus software, gaming supplies & electronics.- Google
"Processor, motherboard, power supply, hard drive -- great prices!"
"They have a great selection and price match online prices."
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William Rafferty's profile photo
William Rafferty
a month ago
I have been there multiple times.. two times to buy parts to build a computer. First things first.. they spank the competition with their prices. This includes newegg and Amazon. The staff are very knowledgeable and friendly. The store will have pretty much everything you would want if you are into PCs. I really appreciated how one of their staff talking me out of a more expensive CPU for a cheaper alternative that was better suited for what I was looking for, assuming that they are probably commission based. My only complaint is that their phone service sucks.
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Response from the owner - a month ago
Thanks for being our customer and sharing this feedback William! We are currently working on the phone issue as we are aware of the troubles some customers may be encountering. If I can be of any assistance, please email me at custrel@microcenter.com. Thanks, James Customer Relations Micro Center custrel@microcenter.com
Mudassir Nazir
2 weeks ago
Computer dept manager Jeff was a great help in finding the right product for me. When I took a LCD monitor home and it turned out to be RTV , he replaced it with a better model which was almost 30 dollars more with the same price. I respect him for honoring that for me; you get thumbs up. Microcenter beats all competitors prices and their staff is very nice and always helpful. They dont try to ram down a more expensive product down your throat, rather they find the best fit for your needs at the most reasonable price. I enjoyed my experience at this store, Thanks Jeff!
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Response from the owner - 2 weeks ago
Thanks for being our customer Mudassir!
Jeff Welch
2 months ago
Microcenter has pretty good prices, but considering their lack of customer service and reliability, they aren't really worth the trouble. If you're willing to put up with a phone line that they go to great effort not to support, or go to their store in person only to be ignored - just to save a few dollars - then Microcenter is the store for you. Otherwise, you're better off going with a respectable online store that values their customers.
Response from the owner - a month ago
Hi Jeff, I apologize we've given you this perception. Can you email me details as to your experience in the store? We care about you as our customer. We are currently working to move all of our stores over to a dedicated call center to fix the phone issue you've encountered with us. If you can copy this review in your email to me for reference that would be excellent. My email is custrel@microcenter.com. I hope to hear from you! Thanks, James Customer Relations Micro Center custrel@microcenter.com
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Simon Villanueva
2 months ago
The prices are great! but you got to be careful on who's gonna help you, they work by commission so sometimes the associate just try to brush you off with a product. I recommend looking for someone who actually talks about the product and knows what they are saying.
Response from the owner - 2 months ago
Thanks for the feedback Simon! We will use this to improve!
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Mohammad Umair
3 weeks ago
My favorites networking store ever. Anything you need RE PC, they have it. I like to check out the website before going, you can find lots of stuff on sales and clearance. The staff, can vary. You can ppl from very helpfull one that idk what they are doing there... I'd do you search before you go anyways.
Response from the owner - 2 weeks ago
Thanks for the feedback and for being our customer Mohammad!
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D.C TECH
3 months ago
Hello, I have been to Micro Center many times in my life and the whole experience with Micro Center was great! Love the prices and customer services here in this store! They have anything that you would imagine and that item is sitting somewhere in the store waiting for you to purchase at a very low cost! Highly recommend coming to the store!
Response from the owner - 3 months ago
Thank you for the feedback Fahad!
David Jr Wycinsky
a month ago
I echo sentiment from NtRod earlier about the futility in getting a human on the phone. I have a simple question about a product's availability. When I selected #6 on their phone tree, it just rang about 20 times and then hung up. Pathetic service. 12/28 1:17pm.
Response from the owner - a month ago
Hi David, I apologize for the trouble reaching someone one the phone. We are definitely aware of this issue and are working to correct it. Luckily, product pricing and availability is available for each store via our website. Also I'm happy to help if there is information you are looking for that is not available on the website. Can you email me at custrel@microcenter.com with a copy of this review and your question? I'm happy to help! Thanks, James Customer Relations Micro Center custrel@microcenter.com
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Greg Schmidt
2 months ago
From my research, their prices are meh. About average. Their floor staff might be able to tell you where the exits are. Go in knowing what you need and having done your research in advance, or take your iPhone/Android with you. Last 2 times I went there, the staff told me that the devices I was looking for would be Windows 10 compatible. The first time I fell for it. Not so the second (tonight). Just because the item is branded Microsoft doesn't make it compatible to Windows 10. Out of a section of mice, only 4 types were Windows 10 compatible (I bought one that wasn't and had to bring it back). Of the group of web cameras they had, only one was, though the employee told me that all of them would be because they were either Logitech, Microsoft, or Creative. None of the Microsoft products would have worked. There was exactly one (1) camera there that would, and I bought it. They now have zero compatible web cams.
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Response from the owner - 2 months ago
Hi Greg, I apologize this happened. If I can be of any assistance, please email me at custrel@microcenter.com with a copy of your review and any further details. Thanks, James Customer Relations Micro Center custrel@microcenter.com

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