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Shop No. B, Victoria Plaza, Near Poddar School , S.V. Road, Santacruz West Mumbai, Maharashtra 400054 India
Shop No. B, Victoria Plaza, Near Poddar School , S.V. Road, Santacruz WestINMaharashtraMumbai400054
+91 22 2600 8062nileshmitesh.com
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4.1
7 reviews
5 star
3 reviews
4 star
2 reviews
3 star
No reviews
2 star
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1 star
2 reviews
"Lo and behold they try to pass of the display piece as my sherwani."
"Great collection."
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Puneet Aggarwal's profile photo
Puneet Aggarwal
6 months ago
Great collection. Slightly priced on the higher side but then, the quality and the workmanship is worth it. The team is pretty cooperative and delivers. Note of caution: Might delay delivery because of the sheer amount of work that they do. Keep asking about it weekly from the day you place the order, and rest assured, you will get something that you will relish for life.
Nisheet Patel's profile photo
Nisheet Patel
a year ago
My family went here to pick out an outfit for my wedding. I liked the one that was chased except it was a size 40 and I'm a size 38. Never the less they said they would resize it properly blah blah blah.. I was flying into Mumbai a week later and they said they would have it ready. Well, the day I landed, my family informed me that they don't have it ready but they will courier it to my house 8 hours away. I felt like maybe they at least care some what. But I was annoyed because in India its very rare that someone can give you a finished product the first time, usually the alteration takes a few trips. Its just how they work. But if I live 8 hours away, how would I take it back to them? Anyway, I took their word. They said it would be delivered the very next day. I waited for their courier to call me. He never did. So I called the store back only to be told that the courier had in fact come to my house and I was not home. This was a lie as I was in fact at home. The courier guy had called my family and told them that they need to come pick it up from the courier office. This again is BS because the job of a courier is to deliver. This made annoyed me because I could have gone and picked it up the minute it arrived if they had just called and said that in the first place. Then I called the store back to tell them what happened. They said no no the courier will drop it off. So I told them to contact their own courier and talk to him. After they spoke to him, their guarantee went out the door. They now said 'Oh yes you have to go pick it up'. WHAT THE HELL KIND OF CUSTOMER SERVICE IS THIS??? Heres the kicker... they sold my family a size 40, with a promise to have it ready on the day I would be there, then promised it would be delivered the very next day.... when in fact they had a size 38 in their store the whole time which fit me perfectly. WHY COULDNT THEY JUST SELL US THAT IN THE FIRST PLACE?!?!?!?! Well here is my advice to anyone considering this place. It looks flashy on the website, they have a descent collection for what its worth. BUT only shop here if you plan to stay in Mumbai to wait for the alteration or buy it and walk out the door with your item in hand. I would not trust the fake smiles and guarantees given by their useless salesmen and supervisors. Would I every give them my business? HELL NO
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Amaan Asim's profile photo
Amaan Asim
a year ago
Good
Nikhil P Masuriya's profile photo
Nikhil P Masuriya
5 months ago
Rupin Shah's profile photo
Rupin Shah
a year ago
So we went there for my wedding sherwani months in advance. we liked a particular piece. they were supposed to make a new one as the only one in the store was a display piece and had frayed edges and and some other dirt spots. 4 days before the wedding i return to India to pick up the sherwani. (In the meantime my family has been following up whether they have it ready or not? of course they said it is ready.) lo and behold they try to pass of the display piece as my sherwani. 4 days before the wedding I am not amused. with frayed thread and dirt spots. Didn't even bother to have it dry cleaned if they wanted to pass it off. Seemed more like they forgot all together. One of the salesman insisted that it was new and said that its the nature of the fabric that makes it appear frayed and old. Took it up with the boss and asked for a refund even though it was 4 days to the wedding. They said that it was their mistake and they forgot. kept me hanging on my tethers till the very last minute before the wedding. Would not recommend them to anyone in view of the super unprofessional service for the kind of money they charge.
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Chirag Gada
a year ago
Awesome
Tina Bhanga's profile photo
Tina Bhanga
a year ago
Hari om