Verizon sent a letter in response to the FCC, which I'll paste below, followed by my response in return. First, Verizon to the FCC:
Dear Mr. Ratcliffe:
In his most recent letter to you, Jeff Jarvis again alleges that Verizon Wireless is violating its C Block obligations by declining to activate Mr. Jarvis’s Google Nexus 7 LTE tablet on its network. Verizon Wireless takes seriously its C Block obligations, and, as explained previously, it is fully complying with them, including with respect to the device in question.
The Google Nexus 7 is a tablet developed by Google and manufactured by Asus. Asus initially submitted the device for our certification process in August. As previously explained, Verizon Wireless’s certification process provides a straightforward way to ensure that devices attached to the Verizon Wireless network do not harm the network or other users. This process is fully consistent with the Commission’s C Block rules, which recognize that a provider’s obligation to attach devices only applies in the case of devices that comply with the provider’s published technical standards.1
In the case of the Nexus 7, the certification process has worked as intended. During the certification process for this device, Google, Asus and Verizon uncovered a systems issue that required Google and Asus to undertake additional work with the Jelly Bean OS running on the device. Since Google was about to launch its new Kit Kat OS, rather than undertake this work, Google and Asus asked Verizon to suspend its certification process until Google's new OS was available on the Nexus 7. So in this case, the straightforward process identified an issue that needed to be addressed, and addressed it in a collaborative and efficient way with the manufacturer and developer.
Verizon is committed to ensuring our customers have the best overall experience when any device becomes available on the nation's most reliable network. Please let us know if you have any further questions on this matter.
Next, my response:
I would ask that the Commission seek from Verizon Wireless an explanation of what this "systems issue" is and an explanation of why this issue has not had any apparent impact on any of the many other LTE networks on which many Nexus 7s are running now. I would also ask that this exchange be made public. The Commission still needs to define "open" and its limits and whether this certification is justified.
I would further ask the Commission to examine the anticompetitive questions around Verizon's delay in regards to the announcement of its own seven-inch LTE tablet in competition with Google's.
Thank you for your continued attention. I look forward to your and the Commission's response.
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