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The Fountain Laser Hair Removal
Laser Hair Removal Service
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2430 Herodian Way #250 Smyrna, GA 30080
2430 Herodian Way #250USGeorgiaSmyrna30080
(770) 874-2266thefountainlaser.com
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4.6
81 reviews
5 star
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4 star
8 reviews
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1 star
6 reviews
"This was my first laser hair removal treatment and it went great!"
"Found this little Gem via a great groupon deal."
"Great to not have to shave under arms any more!"
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Jessica Jellison
a month ago
I have just completed 8 of the 9 upper lip/chin laser sessions I purchased from The Fountain. For those of you considering hair removal: I have pale skin and coarse, dark facial hair. It is genetic and a total pain in the butt. After all of these treatments my hair is so much more manageable, though there is still growth. Overall I am glad I did it. If it wasn't for my last experience with The Fountain, they would have 5 stars. I think it is important to first mention that I did not buy my package through groupon (stupid me), I paid full price. When I first started going to The Fountain, I was seeing Wency in Buckhead. She was a total sweetheart and very accomodating. My lip/chin package included my upper lip, my cheeks (the sides of my mouth ~ .5" to 1"), my chin, and under my chin. I was super pleased with the results and saw her 6 times. Then I was notified that the Buckhead location was under remodel and Wency was no longer with the company. My 7th appointment was at the Smyrna location. I overheard someone discussing the lip/chin package and clarified with the technician that I would still be receiving laser on the sides of my mouth, as that is a problem area for me. She assured me that that was included and I was totally pleased with the session. My 8th appointment was a total scam. It was with a technician I had never met before and only covered my upper lip and right below my mouth. Imagine drawing a straight line from the corners of my mouth (closed, no smile) to my jawline. It was basically 3/4th of the area that had been previously treated every time in my last 7 sessions. Upon finishing, the tech pointed out that she hadn't covered those areas and tried to sell an additional package to cover my jawline/cheeks. She stressed that she would lose her job if she treated the sides of my mouth if I hadn't purchased the additional package. I asked to see her manager and was told that the manager might be too busy to talk to me. Seriously? I've had this area treated 7 times already and now when I am almost done you are going to switch it up? Needless to say, the manager never came. The tech came back in and said she could treat a little bit more because when I smile my mouth is wider so technically the "corners of my mouth" rule still holds. She gave me a couple more zaps and sent me packing. Not only did I pay FULL PRICE for this package (still feel dumb after constantly seeing deals online), but I have spent the better part of a year getting excellent service gladly treating the same area over and over again. Now in my second to last session I have to practically beg for a treatment she ended up doing anyway. It seems like The Fountain is undergoing some restructuring and is trying to cut down on how much an area covers. Fine, whatever. They are obviously working in bulk. Just don't switch up the service I've been receiving right before I'm finished and try to sell me more. If this hadn't happened, I would have absolutely purchased more services from The Fountain. In fact, I was planning on it. But now I am not even looking forward to my last appointment with them.
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Dana Saunders
2 months ago
FINALLY!!!! I am rid of that annoying hair! I did laser hair removal multiple times via another source and it did not work well - I just assumed it was not for me. Fountain Laser has the most up to date equipment and was able to get rid of those annoying hair that I though were impossible! The staff was so kind and helpful also. It was convenient booking appointment and I never waited - they took me right back when I got there. Absolutely recommend!
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Annie
4 months ago
I had my last treatment for my underarms about a 15 months ago. I am the perfect candidate for laser hair removal, having light skin and very dark hair. With over a year since my last treatment, I can say that the hair isn't completely gone. I still have to shave a couple times a week, but this is light years better than what it used to be (having to shave every day). All in all, its completely worth it!
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Mandi Harris
5 months ago
I am very happy with my experience with Fountain. I love Shawn and love the results even more! I've had several areas treated an the results have been amazing. The facility is clean, all staff is welcoming- nothing buy great things to say.
Grace Henry
3 months ago
First time doing laser hair removal and it was much better than I expected. The laser didn't hurt at all, and I was told that the underarms could be the most painful. I have had amazing results after one treatment, that I'm thinking the next 5 will make me hair free forever.. which isn't always the case for some. The only reason it wasn't 5 stars is because of the wait time & office decor/feel. They were understaffed and had several appointments when I was there, so I had to wait for over 30 minutes and I was early. Also, the office felt cramped and dated and made me nervous that things were not very up to date or sanitary. The staff was nice and professional, so I didn't have any problems. Overall, worth the buy, especially when you get a Groupon.
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Andrea Erwee
2 months ago
Found this little Gem via a great groupon deal. Might even be a better deal than buyng decent razors. Friendly staff, informative educational session before you start and a great appointment system with reminders to your phone/email. Would recoment them to anyone!
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Doris Wong
a month ago
I've been there for a year now. they've always have good services, and sometimes when I'm late, I called in advance and they still took good care of me. They have recently upgraded the buildings and services stayed great as always. It's now called LUXMEDSPA.
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Erica Beckelhymer
5 months ago
I had never gotten laser hair removal before but I checked out a few different places before I picked Fountain. They have been completely wonderful. They make sure I am comfortable and always do a fantastic job. I am beyond pleased with my results and would definitely recommend to a friend. They have changed my life and have nothing but great things to say about them.

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