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rDialogue
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It’s not just about your brand. It’s about how your brand relates to your customers. Let’s start a relevant dialogue.
It’s not just about your brand. It’s about how your brand relates to your customers. Let’s start a relevant dialogue.

9 followers
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Having already partnered with Postmates, Chipotle is now teaming up with DoorDash to offer its own delivery option, available through the Chipotle website and app. https://www.reuters.com/article/us-chipotle-delivery/chipotle-launches-delivery-service-with-doordash-idUSKCN1LD1JG
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Whole Foods is finally starting to see the benefits of the Amazon Effect – including stealing customers from their rivals. https://www.pymnts.com/news/retail/2018/whole-foods-grocery-shopping-amazon-effect/
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New Blog | Chick-fil-A, once an innovator, takes another misstep with the redesign of their loyalty program. http://www.rdialogue.com/blog/chick-fil-a-rewards-miss
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Amazon Go is opening their second location in Seattle. Customers will find that while the technology is the same at the new location, the offerings will be different, matching the needs of the new store's demographic. https://www.seattletimes.com/business/amazon/amazon-has-a-second-go-at-cashierless-convenience-store-in-downtown-seattle
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Forever 21 took a chance and tested visual search on two of their clothing categories. Since May, those categories have seen a 20% lift in average purchase value. Now the retailer is rolling it out across the entire website. https://www.retaildive.com/news/forever-21-visual-search-tool-boosted-purchase-value-by-20/530770/
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Grocers are investing heavily in online shopping, but consumers aren't quite ready. The reason? Lack of trust and a desire to physically pick their items. https://www.forbes.com/sites/retailwire/2018/08/23/grocers-sold-on-e-commerce-consumers-not-so-much/
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When it comes to loyalty programs, independent hotels may not have access to the budget or resources that global chains do, but that allows them to be more creative and meet their guests on a different level. https://skift.com/2018/08/16/how-independent-hotels-are-reimagining-loyalty-programs/
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Though MoviePass continues to struggle, its model has changed the movie theater landscape by giving customers the flexibility they desire. https://www.pymnts.com/news/retail/2018/amc-stubs-a-list-movie-theater-subscription-moviepass/
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Could virtual reality be the next evolution of online shopping? Walmart thinks it could enrich the customer experience. http://adage.com/article/cmo-strategy/walmart-eyes-virtual-reality-shopping-system/314651/
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