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Problem-Solving Guide for Ontario residents
Problem-Solving Guide for Ontario residents


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Canada's First HOV Toll Lanes to Open September 2016
Starting September 15, 2016, Ontario is launching Canada's first High-Occupancy Toll (HOT) lanes on the QEW - between Trafalgar Road in Oakville and Guelph Line in Burlington.
Existing High-Occupancy Vehicle (HOV) lanes on the QEW will be designated as HOT lanes. Carpools of two or more occupants will still be able to use the QEW HOT lanes for free, while single occupant drivers will now have the option to purchase a HOT permit to use them.
HOT permit applications from members of the public will be accepted online from August 1 to August 21 through ServiceOntario. A limited number of applicants will be selected to purchase permits through a draw. The permit will cost $180 for a three-month term.

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Ontario Launches Online Shopping Through
Now, LCBO consumers can buy alcohol online at Consumers can have Canada Post deliver products securely and responsibly directly to their home anywhere in Ontario for $12 per order plus tax. They can also have them shipped free for pickup at any of the LCBO’s 655 stores. A $50 minimum applies to online orders.

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Electric Vehicle Charging Stations Coming Soon
Province Unveils Over 250 Convenient Charging Locations
Ontario is building almost 500 electric vehicle charging stations at over 250 convenient locations across the province including over 200 Level 3 and nearly 300 Level 2 charging stations. The entire network will be in service by March 31, 2017.

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Do Your Research before Hiring for Urgent Home Repairs?
Tips to be prepared from consumer protection Ontario
There are many things to think about when hiring a business to complete an urgent home repair. It may not feel like there is enough time to do the proper research, but even under a time-crunch, it is still important to choose a reliable business.

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How to Apply for a HOT Lanes Permit
Aug. 1 to 21, 2016: Applications open online through A draw will follow to determine the limited number of applicants who can purchase an High Occupancy Toll (HOT) lane permit.
Permit purchasers will receive permit stickers in the mail. Two permits will be affixed to the vehicle, one inside on the front windshield on the left side of the vehicle, and the second outside the vehicle on the rear windshield on the right side of the vehicle.

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Applications Open August 1 for High-Occupancy Toll Lane Permits
Permit applications for Canada's first High-Occupancy Toll (HOT) lanes can be submitted online at from Aug. 1 to Aug. 21.

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High-Occupancy Toll (HOT) lanes
Starting on September 15, 2016, there will be designated high-occupancy vehicle (HOV) lanes on the QEW into High Occupancy Toll (HOT) lanes. HOT lanes will launch on 16.5 km of the QEW, in both directions, from Trafalgar Road in Oakville to Guelph Line in Burlington. This pilot project will last two to four years.
Up to 1,000 permits will be sold during each term. Permits will be valid for three months and will cost a total of $180 ($60 per month). The first round of permits will be valid from September 15 to December 31, 2016.
To know who can use HOT lanes and how to apply for a HOT permit visit

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Details of Ontario Retirement Pension Plan Act, 2016
The passage of the Ontario Retirement Pension Plan Act (Strengthening Retirement Security for Ontarians), 2016 delivers on the government's commitment to strengthen retirement security for the more than 4 million Ontario workers - including many younger workers - who do not have access to an adequate workplace pension plan. The act enshrines in legislation key requirements of the plan, including participation, contributions, benefit types, and plan sustainability.

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New Ontario Retirement Pension Plan Act
Ontario expands pension coverage for millions of workers.
Ontario is expanding pension coverage to over four million workers without an adequate workplace pension plan.
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