iquanyin: Read your malware rundown. Outstanding! You would be well served to post a bit more maybe...but given how clear, informed, and honest you are, your business will no doubt keep growing. I'm teaching myself (because I have to) that stuff. Conduit....argh. That's where I learned that, as you say, no software will do it all. You need a human who knows. And I try to give people tools and knowledge to prevent future infections but...im still working on the right way. I've come to see few want to go into depth. (I'm a weirdo) and some just want the fix without worrying about the next day. Sigh. Anyway, kudos for an awesome overview. I posted it here on g+ and some other social nets.