Just try to get a hold of them.
My adoptive dog was spayed at the clinic. On the way out they noticed her suters were coming undone so they used staples. I returned 2 weeks later to have them removed only to discover after a month that a piece of one was left in. Once again they went thru the entire incision cutting her open as if she was re spayed. Are they practicing vets there or incompetent students? Now I can't get an appointment to get the suters out!!!