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Bison Automotive
Tire Shop
Today 8:00 am – 6:00 pm
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1370 Kenmore Ave Buffalo, NY 14216
1370 Kenmore AveUSNYBuffalo14216
(716) 873-1193bisonautomotive.com
Tire ShopToday 8:00 am – 6:00 pm
Monday 8:00 am – 6:00 pmTuesday 8:00 am – 6:00 pmWednesday 8:00 am – 6:00 pmThursday 8:00 am – 6:00 pmFriday 8:00 am – 6:00 pmSaturday 8:00 am – 2:00 pmSunday Closed
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Review Summary
4.1
16 reviews
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1 star
3 reviews
People talk about air conditioning service, cooling system, oil change, auto care center and power steering
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Eric Worral's profile photo
Eric Worral
reviewed 5 months ago
Bought tires from here. The owner went over pricing, showed me his pricing on the screen and told me their flat fee for tire which included installation at $25 a piece. I thought that it was fair. I went back a few weeks later because my one tire was leaking air. He let me know it was a problem with the valve stem and that it was $170(!) to replace. I understood and agreed. The next day I stopped in and they had the part shipped. They did some work on it and greeted me with good news.. they said 90% of the time the valve stems break but this time they were able to keep it intact and clean it up. Total charge was $27 and my leak is fixed. Not often a mechanic quotes a price then comes back at 1/7 the price. Great experience... I enjoyed the coffee and wifi while I briefly waited as well.
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Steve Morin
reviewed 9 months ago
The mechanics took their time to show me exactly where the issues were on my vehicle, told me what needed to be done, gave me a "verbal" estimate and left it up to me to make the decision on having the repair done at a later date (alignment issue). These issues were already known to me and were not a surprise. I loved the fact that they did not try to BS me around and tell me I needed this or that. What surprised me is that they actually took the car for a test drive first. I don't know how many mechanics I have seen in the past that have just pulled my car directly into the shop and started to work on it without even testing it first. While I was waiting to talk to the gentleman about my vehicle, I observed him giving another customer a break on her bill, without charge, as there was nothing wrong with her vehicle except a lose gas cap. I have been to other shops that would have taken advantage of the situation. I will be happy to return to their shop when I need future work I can not complete myself. Customer service was an A+. I highly recommend them. For once someone wasn't trying to take me for whatever they could get out of it. Keep up the great work guys.
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Sally Heron's profile photo
Sally Heron
reviewed a year ago
I've been taking my car here for three years and have only ever received great, professional service. Bob and his staff are quick, reliable, incredibly friendly. Not only have I never felt pressured to pay for unnecessary repairs or upgrades, Bob once talked me OUT of getting snow tires! They are very patient and respectful, even given my level of car maintenance knowledge (none). Seriously, these guys are the best and I would recommend them to anyone.
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Stephen Woolsey
reviewed 7 months ago
During the 5 years I was in Buffalo I tried a few different places. I found Bison about 1 year into my stay and refused to take my cars anywhere else after that. I highly recommend these guys to family and friends. Trustworthy, good people, great work, and always reasonable.
Frederick Sachs's profile photo
Frederick Sachs
reviewed 9 months ago
I had my car detailed and the car is beautiful. Everything was spotless from front to back. Bob provided fantastic support when I had to make a change. I cannot recommend them highly enough.
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Mark Rood
reviewed 5 years ago
They are honest and give fair prices. Like the previous reviewer said, they only fix what's wrong and won't make up problems for their profit.

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