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Metro Ford
Ford Dealer
Today 9AM–9PM
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#FordMustang owners–what was the year of your first Pony?
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The #Ford Expedition comes with a 3.5L EcoBoost V6 engine. What would you do with all of that power?
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This year's festival will even feature an array of tropical fruits! For all of the details, visit: http://goo.gl/XS6WNc
This annual event showcases local agriculture, and tropical fruits. Vendor booths featuring local wines, yummy foods, and rare fruit...
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Which #Ford model do you see yourself in?
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Plan for #MemorialDay early! Take the kids this year to the Kidz Fest at Flamingo Gardens! For more details, visit: http://goo.gl/8cmKhS
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Which hatchback team are you on? #FordFocus #FordFiesta
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In the market for a new #Ford? See why the C-MAX could be the best option for you!
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We can't think of a better time to take a road trip! https://goo.gl/3XWIfb
Listen Free to SiriusXM through May 31! Some older Sirius satellite radios may not be capable of receiving the free listening channels See page for Details.
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We want to hear from you! How does the #FordFlex best serve your family's needs?
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Welcome to the future–every control at the touch of your fingertips. #Ford #Taurus
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If you're looking for an outdoor activity this #MemorialDay, visit the Oleta River State Beach Park for great hiking, biking and more! http://goo.gl/SeHmgX
Oleta River State Park is Florida's largest urban park, located right on the Oleta River on Biscayne Bay in Sunny Isles Beach. The sandy beach at Oleta faces Biscayne Bay, which is also where you go swimming. Palm trees, seagrape trees and other native vegetation provide shade. Oleta offers miles and miles of off-road bicycle trails, from novice to...
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In case your rear-view needs an extra set of eyes. #FordEdge #ActiveParkAssist
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Contact Information
Map of the business location
9000 NW 7th Ave Miami, FL 33150
9000 Northwest 7th AvenueUSFloridaMiami33150
(800) 793-8176metrofordmiami.com
Ford Dealer, Used Truck Dealer
Ford Dealer
Used Truck Dealer
Used Car Dealer
Today 9AM–9PM
Wednesday 9AM–9PMThursday 9AM–9PMFriday 9AM–8PMSaturday 9AM–8PMSunday 11AM–6PMMonday 9AM–9PMTuesday 9AM–9PM
We are proud to be your local Ford dealer and meet your service, new car sales and used car sales needs! We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and the world famous Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Expedition. Plus we have a wide selection of Hybrids and Electric Vehicles, including the C-MAX Hybrid, Fusion Hybrid, C-MAX Energi, Fusion Energi and Focus Electric. We also have many used and certified pre-owned vehicles to meet every budget. Owners appreciate working with the factory-trained, certified expert technicians in our friendly, fast and reliable full service department for all of their maintenance and repair needs, including oil changes, tire rotations, new and replacement tire sales (we offer 13 major tire brands including Goodyear, Continental Tire and Michelin), brake service, batteries, tune ups, radiator, engine and electrical repairs and of course, any warranty work you may need
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Review Summary
3.8
151 reviews
5 star
91 reviews
4 star
13 reviews
3 star
3 reviews
2 star
6 reviews
1 star
37 reviews
"Jose Diaz helped me get a new Ford Fusion that I wanted with great discounts."
"Great customer service experience!"
"This is the worst dealership experience you will have in the country by far."
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Have them in circles
104 people
John Franchezco Medina's profile photo
Erica Sietsma's profile photo
Mike Cavanah's profile photo
Metro Ford's profile photo
My Local Ford Store's profile photo
Metro Ford's profile photo
luca manzoli's profile photo
Welcio Dores's profile photo
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All reviews
Danny Alvarez's profile photo
Danny Alvarez
4 weeks ago
The salesman was nice, the manager was nice and I left with the car I wanted. Just be careful with their Internet prices, they're all lies! When you get there, they will tell you the real price is much higher because you don't qualify for anything. I had to spend hours negotiating the price down to what the Internet offered me. After that, I had to wait hours for the finance guy (Apparently they only have two) to be available. Then, another couple hours negotiating with him for the financing I wanted. All in all, a very long experience, but I ended up with the car of my dreams. All I can say is, go in there knowing your stuff and watching out for their sleazy tricks and you'll be fine.
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Response from the owner - 4 weeks ago
Danny, we appreciate the feedback and are happy we could assist you with purchasing your dream car! I would like to learn more about your experience, your feedback helps us improve. If you could give me a call at your earliest convenience, it would be greatly appreciated! - Danny Marks, GM, (305) 751-9711
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George Cardoza
a month ago
Fantastic service! Decided I wanted to trade in my vehicle for another, and the experience and interest in helping me choose the correct vehicle out was great. If you're looking for an honest sales person, who knows his stuff, and is attentive, ask for Sergio. He goes above and beyond to make sure you're happy.
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Richard Leone
a month ago
My ten year old Mercury Gran Marquis (2005) was repaired, painted and restored to look like new again. The Body Shop staff was friendly, cordial and helpful. I am very happy to give them 'Five Stars' in every category. Richard Leone Miami, Florida
Response from the owner - a month ago
We really enjoyed reading your feedback, Richard! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
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Sebastian Kukla
3 months ago
Worst experience ever! I went there to purchase a new Ford Edge. First, no sales man available, and after I found one A nice guy from Nicaragua but not knowledgeable about details in terms of lease or specifics about the car we try to negotiate. He told us that he has to talk to the Manager, after the second attempt the Manager came out of his office and told us very rude that we don't accept those offers, and that's it. Instead of trying to find a deal to work out something, or to at least get our contact information he just left. Unfriendly customer service and no sense of making deals
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Response from the owner - 3 months ago
Sebastian, thank you for sharing your honest feedback of this disappointing shopping experience with us recently. Please contact Danny Marks at dmarks@metroford.com at your convenience so that we can understand the details of your experience and do what we can to still assist you in your search for your next vehicle. We sincerely value your business and know we can always improve so we look forward to speaking with you soon.
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Ronald Brummitt
a week ago
If I could give zero stars I would. We bought our Sable from this dealership. It was in an accident and we took it to Metro for servicing. Worst mistake we ever made. They couldn't even tell me the size of the tire that had to be replaced. Did nothing to try and help us find parts. Did not return phone calls. People were hard to reach. Back and forth with Insurance company, who also claimed they could not get current information. Never, Never, Never, Never will I buy another vehicle or get the car serviced at Metro. I normally do not write these types of comments, but it took over 2 months to get the car back (no real major damage). Terrible service and such a flippant attitude. They even lost a tire that they had to retrieve and I had to make a separate trip.
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Response from the owner - a week ago
Ronald, we regret to hear about your recent experience with us. We take our clients' comments seriously and want to understand in further detail what exactly went wrong so we can continue to improve. Please reach out to Danny Marks at dmarks@metroford.com at your earliest convenience so we can begin working towards resolving this matter to your satisfaction, if we still can. We value your business and understand we can always improve so we hope to speak with you soon.
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stunnamann221
2 months ago
The sales man was cool and laid back and was able to help me get the car. Also I was close to not getting it but the manager was able to help me purchase it at a better price and was willing to work with me. And I'm a real customer not someone that's paid to write this or works there.......they seen that I wanted the challenger and was able to find a bank, lower my payments and was able to drive off with the car I always wanted real talk.....thanks metro ford even though I'm bad with names you guys no who you are from the salesman to the manager that went out there way thanks.
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Krishna Kanth Sontineni
3 weeks ago
This is the worst dealership I have ever dealt with. Purchased a 2016 Mustang last month and I regret my decision. They never communicate properly, tell lies and simply waste your time. They don't treat customers properly. When I agreed to purchase the car, they didn't tell me the interest rate which I was getting. Instead, they tricked me into making the down payment first, so that I am forced to buy it from there itself. So the financier gives a high ridiculous rate and tried to sell the Premium Care plan(~1300 dollars) and almost signed the paperwork. When I noticed it at the end, I declined the premium care plan, so he increase the interest rate and we had to do the paperwork again. And the service department is horrible. I had to go 2 times just to get one Ford accessory installed. On the previous day when I called, they tell me to come at 9am. When I am there at 9, they said the mechanic isn't there yet and made me wait 2 hours. I had to wait 3 hours for a 1 hour job. And then tried to overcharge me for the installation, so I have to show the prices on their website to get it right. Tried charging me 125$ for a $50 job. Please save yourself the trouble and find another dealership, if you want a good experience.
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Response from the owner - 3 weeks ago
Krishna, we are disappointed to hear about your recent negative experience with us. Customer service is our number one priority so we are disappointed to hear we failed to provide you with the quality service you deserve. Please contact us at Danny Marks at dmarks@metroford.com if you’d like to discuss the matter further. Thank you again for your honest feedback, Krishna. Take care.
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Monica Jamette
a month ago
Well, honestly I'm a bit shocked at some of these reviews! I became a client in 2004, buying a new 2005 Mustang. It was a long day getting the paperwork done but otherwise a pleasant experience. I ONLY serviced the car there. Always excellent. In 2007, I purchased another new Mustang. I still have this incredible car. ❤ And again, I ONLY service the car at Metro Ford. The car has had very few repairs and still runs like a dream. When I walk in to Metro Ford, the staff are friendly, accommodating, they know my name, my car, they know who I prefer to do the intake for my car's repair, ALBERT BELLAS (excellent customer service always).. The customer service is OUTSTANDING! EVER TIME I'm there, JOSE MILIAN, who sold me two new cars, comes over, says hi, knows about my family.. He's like family! Lol We talk about my passion.. the Mustang. ☺ What I love about Jose, he's enthusiastic and readily has all possible info about the vehicles without being pushy. I can't stand PUSHY. It doesn't go over well with me. He understands his clients and YES, very soon will be time for a new gorgeous Mustang and Jose Milian will be my salesman and Metro Ford will be where I take my car to be serviced WORRY FREE. I have been there COUNTLESS TIMES. I have had only the best experiences. The cars are great, the service is great, the staff is great! I would not be buying another car if that wasn't the case. Thank you for being wonderful time and time again. I will see you soon! ☺
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Response from the owner - a month ago
Thank you so much for the wonderful review, Monica! Here at Metro Ford, we sincerely hope to see you again! Take care!