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Jessica Marchetti
Attended University of Central Florida
10 followers|77,440 views
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Have her in circles
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  • University of Central Florida
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Our first experience with Spanos was a little difficult, however they went above and beyond to make it right. Rick, the service manager, was amazing on getting the problems resolved for us, and even took the time to call and check-in after we had our vehicle serviced to make sure everything was ok. I really appreciated the time Rick took to help us out.
Public - 3 months ago
reviewed 3 months ago
Avoid like the plague! My husband and I got married, I had been with State Farm, Robin Fisher as my agent, him with Allstate. I fought and fought to stay with State Farm because my Grandparents were with them for 50+ years and my parents for 30+ years. Begrudgenly my husband agreed to switch. Since joining them in April my bill has never been the same and each month I call it's always some excuse and answer to which I never fully understood. Well then in December my husband purchased a new car. When we called to switch the new information the receptionist told us your insurance was cancelled on October 15th, which was much to my surprise especially since I paid a full priced bill both November and December 1st of $186.00. When I asked who and how my insurance was cancelled and why if it was cancelled was I still being sent a bill and paying them, she replied the underwriter did it. Two days later Robin Fisher finally called me back. Yes it was a mistake, but they would not refund my money, because and I quote "well if you had been in an accident we probably would have covered you since this was our mistake"! Really! So I'm expected to pay for something I didn't have. Absolutely horrible service. There are tons of over places to go, even with State Farm, but I will never recommend Robin Fisher!
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Public - 4 months ago
reviewed 4 months ago
2 reviews
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