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James Wood Chevrolet Denton
Chevrolet Dealer
Today Closed
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The all-new #Traverse is not full of hot air. http://bit.ly/1h3e1tE
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A new pedestrian-avoidance system will debut on the redesigned 2016 Chevrolet Malibu. http://edmu.in/1JLslhf
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Keep tire maintenance on the top of your mind when caring for your vehicle. http://bit.ly/1h0ar3o
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The Chevy Trax is there for Chicago's best selfie. http://bit.ly/1J5HFt3
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Looks like some things shouldn't be made of aluminum. http://bit.ly/1IFrqCN
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Our Tire Finder tool makes it quick and easy to find tires for ANY vehicle! http://bit.ly/1e2OfDC
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Have them in circles
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Get pre-approved for a new vehicle in seconds! http://bit.ly/1Is6pes
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MSN Autos feels that the Corvette Z06 is a vehicle that's "right at home at any speed." http://bit.ly/1h0rMt8
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In the market for a new vehicle? Take advantage of #Chevrolet's current incentives! http://bit.ly/1KkGUxY
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Venture off into every new beginning with a #ChevyMalibu. http://bit.ly/1Jv2UjN
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Learn about Chevrolet’s plans to create a safer Corvette: http://bit.ly/1I2IzYu
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Looking for places to travel? Then check out this list of affordable destinations! http://yhoo.it/1Lmh4s1
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Contact Information
Map of the business location
3906 I-35E South Denton, TX 76210
3906 I-35E SouthUSTexasDenton76210
(817) 997-4670jameswooddenton.com
Chevrolet Dealer, Used Car Dealer
Chevrolet Dealer
Used Car Dealer
Auto Body Shop
Today Closed
Monday 8:00 am – 8:00 pmTuesday 8:00 am – 8:00 pmWednesday 8:00 am – 8:00 pmThursday 8:00 am – 8:00 pmFriday 8:00 am – 8:00 pmSaturday 8:00 am – 7:00 pmSunday Closed
James Wood serves the Dallas/Ft. Worth Metroplex area with over 75 acres of new Chevrolet cars and trucks. Come see James Wood Chevrolet in Denton, Texas.
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Have them in circles
31 people
Sydney Leyva's profile photo
Linda Davis's profile photo
Meyson Burgos's profile photo
Tim Sanchez's profile photo
Rundle Dorey's profile photo
Pam Ingram's profile photo
Eagle & Wheeler's profile photo
Joey Aaron's profile photo
Tiffany Null's profile photo
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Review Summary
4.2
63 reviews
5 star
47 reviews
4 star
4 reviews
3 star
1 review
2 star
1 review
1 star
10 reviews
"Excellent buying experience and a great deal on my 2014 Chevy Cruze."
"Don and Mr. Ed in internet sales were easy and low key to work with."
"Alex Gipson was very easy to work with on the purchase of our car."
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All reviews
Lauri Frohbieter
a month ago
I had an amazing experience at this dealership. Patrick Esther was very helpful and patient with me. I felt he was honest and trustworthy and helped me make a great decision in buying a new car. Tom with finance department was also wonderful. This was just a great experience all around!
Kenneth Welch
in the last week
I have used James Wood for over 10 years now and have had GREAT customer service experience from all (Johnny Goss, Jarrett Abel and Preston Peloquin) but my recent experience with Tammy was not so good. I called and was setting up with Jarrett like I have in the past and he said I could set up an appointment and give them about an 1 1/2 to 2 hours for a diagnosis's which was fine. Then I requested Friday at 9:45 b/c I had someone that could pick and me up bring me back in that time frame. I checked in at 9:40AM and had a flyer from your website for a free 27 point insp. and told Tammy what was wrong and I wanted the free insp. as well since we just bought the car about a month ago. Then after 3 hours I went back and she said it would be around 2:30 before they could even look at it since it was a first come basis! I said then why did you schedule me an appointment when I could of brought it in at 7AM if that is how it works! So she said well you didn't even check in until like 10:28-I said I handed you the keys at 9:40AM and left by 9:50 so you didn't check it in until 10:28! So I left and she called me around 2:50. After the diagnose I talked to my wife and it was to expensive for us to fix at this time. So I went to check out and asked for the 27 point inspection results and it was blank so I asked Tammy why nothing was checked off and she said he probably didn't see any issues and didn't check the box's- I didn't want the 27 point inspection done for I think he didn't see any issues. But by then it was so late in the day and I just wanted to get home. Thanks to my other great experiences I will still use James Wood in the future but will not be requesting Tammy.
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Nancy Jo Lambert
2 months ago
Very friendly, fast, and accommodating. No haggling just straight forward pricing to help us get the car we wanted at the price we wanted. Patrick who we worked with was fantastic! This is our second purchase from James Wood and it won't be our last.
Response from the owner - 2 months ago
Thank you, Nancy, for this excellent review. We are so glad that you were so happy with your purchase visit and that our excellent customer service has left you highly satisfied. We look forward to giving you the same great service next time we see you. Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda@jameswood.com | www.jameswood.com
Gloria Gainey
a month ago
My experience with James woods was pleasant from the internet search and response to driving off the lot with my truck the same day. Ed was professional, polite and easy going which played a part of the purchase sealer. Will definitely visit JW again.
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allison przybysz
a week ago
My parents and I had an awesome experience at James Wood! Erick Knutson showed us the Malibu and was extremely friendly and 100% knowledgeable about the car! He showed me all the features before I test drove the car and answered all my questions. My Dad was purchasing the vehicle for me and told Erick his maximum price and Erick came back with an even lower price which was really awesome. We left the dealership to test drive an Altima and a Sonata. At both the other dealerships we visited, neither of the salesmen were very helpful and did not work with our price point very much. We decided to go back to James Wood and Erick gave us an even lower price and even threw in tint for the car. We purchased the Malibu that Saturday afternoon. Juan (in the finance department?) handled the title and was awesome as well. When we were leaving Erick even helped me set up the OnStar in my new car which was a big help. The whole process was really hassle free and we wasted our time even looking anywhere else. I came back Monday morning to get my new car tinted and Erick had set up a rental car for me and got my car back to me very quickly. Overall I had a really amazing experience at James Wood thanks to Erick Knutson. I will definitely recommend this dealership.
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Jess Lee
a week ago
On another site, back in March, I praised James Wood with the awesome experience my husband and I had when getting our new vehicle. Don Gibson is still worth 5 stars in my book!!! Today, James Wood (as a whole) really disappointed my expectations. I received notification that it was time for our first service check (oil change, tire rotations, inspection etc - apart of the GMC Pro Protection plan we pay for). I made an appointment for 1pm today, expecting to be out of there by 2pm. Expectation: Drop vehicle off in bay 15 minutes early, vehicle be seen by 1:15pm. Reality: After drop off in bay, spoke to tech, told him my name, appointment time and asked if I leave the keys in the car (my first time there). He asked my name again (cool) and said yes (leave keys). ONE HOUR later, another tech asks the entire waiting room "Who drives the silver Acadia?" Me, of course. He asks me what is wrong with it. My name. And I tell him just routine maintenance, I had an appointment an hour ago, and my name. He said, okay. We are taking it now. Expectation: Once vehicle is taken, should be done in an hour, if no complications (vehicle is 4 months old), so should have no problems. Reality: At 3:15, I ask a lady at the desk about the car. She looks it up on the PC and says it is being washed. I didn't need it washed, but she said it is a courtesy. I told her my appointment was at 1pm and I have been here for almost 3 hours and really didn't need it washed. She tells me they should be done soon. Expectation: Be out by 2:30pm at the latest and be completely satisfied. Reality: Car is ready at 3:45pm. I ask the girl (long brown messy hair) if making an appointment is even necessary if you still have to wait so long. She said she didn't know. Another girl hears this, and says they offer courtesy shuttle. I said, GREAT, I know, but my appointment was at 1pm and I am leaving at 3:45pm after a Routine Maintenance (3,000 miles) check up. She said oh. Well, we have a new car wash group. I tell her my car wasn't seen for an hour and had nothing to do with the wash. Her: Well. We do have the shuttle. Grrrr. Not the point and couldn't answer a question. I get my keys and notice some keys are missing and ask the original lady if they were in the car. She doesn't even look at me and says: "Check the cup holder." Expectation: I pick up my car EXACTLY how I left it. Reality: I am 5'11. I get in my car and hit my knees on the steering wheel. Whomever was driving it, had pushed the seat all the way forward and put the steering wheel as low as it can go. Radio was turned up. A/C was blowing at full blast. :-/ I can't even drive forward to EXIT (signs clearly state where to exit). Nope. They have me BACK out of the bay, and maze my way through unknown dealership territory to find an exit. To sum it up: Expectation: Since the dealership and their representatives are excellent, communicate well, made it so effortlessly for us to be 100% satisfied and want to continue to do business with James Wood, let's use their service department. Reality: Service Department sucks. Poor customer service (5 girls could be in their "office area" and not a single one would answer the phone when it would ring, and half the time could not explain to a customer in front of them, the status of their car); poor communication between employees, "I don't want to be here" attitudes, and lack of respect for customer's vehicles. Will we give James Wood a second chance? Sales Department - Absolutely!!! (If Don Gibson is still there) Service Department - Highly doubtful at this time.
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Response from the owner - a week ago
Jess, we appreciate you expressing your concerns. We regret hearing about your negative experience and want you to know that we place a high importance on customer service. I would like to speak with you further regarding this matter, and if possible, I would like the chance to offer a resolution or work something out. We value our customers above all, and my goal is to keep our business relationship strong. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda@jameswood.com | www.jameswood.com
Rick O'Pry
3 weeks ago
Rudy is exceptional. He makes the process so easy. Actually everyone at the dealership makes the process painless. We just leased an Equinox in June 2014. We came back to lease a 2015 Sliverado. The deal was very reasonable and we were in and out VERY quickly. I highly recommend Rudy Rangel and James Wood Chevrolet.
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Tom Starck
2 months ago
I have 12 years of experience in the automotive industry, and contacted no less than 10 dealers across the DFW Metroplex prior to doing business with Floyd Daniels at James Wood in Denton. Floyd had excellent follow up skills without being annoying, and convinced me to stop in to view a vehicle that I didn't believe we would end up working an acceptable deal on. I was wrong! Floyd did his job exceptionally well, and the team at James Wood, including the Finance Manager and Sales Manager all pitched in for a flawless transaction. I drove from SE Dallas, and past countless dealers to do business at James Wood, and would do it again in a heartbeat!
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